Manager, Talent Management Operations
17 Oct 2025
San Francisco, CA, USA
Verified by Turrior
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
80 / 100
Offer value
High value due to leadership in talent operations, with a focus on process optimization and employee development strategies.
- Leadership role in talent management operations.
- Focus on process optimization for HR initiatives.
- Engagement in diverse cross-departmental projects.
Pros
- Opportunity to enhance talent development initiatives.
- Engagement in cross-departmental projects.
- Potential for high impact on employee experience.
Cons
- Role demands expertise in data management systems.
- May involve complex stakeholder management.
- Requires effective multitasking in a dynamic environment.
Who it's for
Mid to Senior Manager • Hybrid / on-site presence
Good fit
- HR professionals with a background in operations
- Managers seeking to innovate talent management processes
- Individuals committed to enhancing the employee experience.
Not recommended for
- New entrants to the HR field
- Those lacking data management skills
- Candidates not interested in hybrid work formats.
Motivation fit
Desire to improve employee engagement and learning.Interest in HR operational efficiency.Willingness to embrace new technologies for HR.
Key skills
Project managementHR data analyticsTalent lifecycle improvementStakeholder engagement
Score: 80/100 AI verified analysis
About the job
About the Role
Gap Inc. is seeking a driven and forward-thinking leader to join the Talent Management team as Manager of Operations. In this role, you’ll lead high-impact projects that enhance our learning experience & talent lifecycle programs — advancing our vision to become a high-performing house of iconic American brands that shape culture. You’ll report directly to the Director of Talent Management Operations and play a key role in shaping how we grow, engage, and enable our people.What You'll Do
- Build and maintain detailed project plans, track milestones, and ensure timely delivery across talent & learning initiatives, creating single roadmap view to identify synergistic opportunities
- Use data platforms to generate and analyze dashboards on key talent metrics, providing insights to HR and business leaders
- Conduct vendor and contract management; operate as a key point of contact for Global Procurement, when needed
- Evaluate and monitor intake / demand against resource allocation to drive insights around efficiency and Talent Management’s service level to the business
- Support Talent Management’s budget forecasting and tracking, as well as the design of processes used within Talent Management to request and spend budget
- Create and manage the Talent Management organization communication strategy (Town Halls, Coffee Chats, File management, quarterly newsletters, etc.)
- Drive operational excellence & efficiency through process optimization and removal of project roadblocks to improve team agility and enablement
Who You Are
- Proven track record of leading project operations within complex, matrixed settings
- Ability to work collaboratively and influence stakeholders at various levels
- Exceptional communication, organizational agility, and systems thinking, with the ability to manage and navigate complexity
- Demonstrated success in driving process improvements and delivering measurable outcomes in fast-paced environments
- Ability to balance strategic intent with operational execution, solving challenges with a structured, outcome-driven approach
- Curiosity and enthusiasm for emerging technologies and trends that elevate the employee experience and operational performance
- 4+ years of experience in talent management operations, HR, or a related field.
- Experience with HR systems (e.g., Microsoft Office, Workday) and reporting tools, with a strong understanding of data management
