IT Technical Engineer
Content + Source + Freshness • 11 Dec 2025 • 95% confidence
Offer value
Moderate value based on supportive workplace culture and clear role expectations but may lack advanced career opportunities.
- Collaborative team environment fostering personal relationships
- Comprehensive support structure for career development
- Varied tasks but could entail routine work
- Opportunities for IT troubleshooting skill development
Pros
- Strong focus on teamwork and collective achievement
- Flexible office working arrangements
- 25 days paid leave plus charity day opportunity
Cons
- Potentially limited scope for major career advancement
- Salary structure not disclosed, could imply lower competitiveness
- Role may be routine depending on team needs
Who it's for
Junior to Mid-level • Hybrid working arrangements
Good fit
- Entry-level IT technicians
- Flexible workers enjoy diverse environments
- Candidates aiming for foundational IT experience
Not recommended for
- Highly experienced IT professionals
- Those seeking roles with minimal direct support duties
- Individuals looking for roles with more strategic focus
Motivation fit
Key skills
About the job
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you’ll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more.
About you:
You will work as part of a dedicated team of IT professionals that offer the very highest level of technical support and customer service to a range of internal staff from field based consultants to office-based staff in 30 different locations across the world.
Day-to-day, you will:
- Supporting/maintenance, installation, and upgrades of: Workstations/Laptops; Support local Timisoara office staff; Support local office meeting room audio/visual equipment; Desktop software applications; Internet connections; Network & Phone cabling; MS Software solutions; Communication systems; Integration systems; Printers;
- Other Duties include: Preventative maintenance; Management of training equipment; Software license control; Assistance with sourcing and deploying new equipment; Accurate asset Management; Knowledgebase article creation
As a well-rounded IT Technical Engineer, your Skills and Experiences likely include:
- Fast and accurate troubleshooting of reported faults, meeting daily targets
- Excellent all round communication skills to all levels
- Supporting a multisite IT infrastructure of at least 150 staff or more
- Experience of working in a small multifunction IT Team
- Above 90% level of response times achieved within Internal SLA’s
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.
Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.
