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Careers at Al Ghalia
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IT Assistant (Riyadh)

Full Time
full time
11 Jun 2025
Verified by Turrior

Content + Source + Freshness • 18 Dec 2025 • 95% confidence

78 / 100

Offer value

Decent value highlighted by a stable IT role in a growing company with opportunities for skills development.

  • Diverse IT support opportunities across multiple locations
  • Structured role with clear responsibilities
  • Engagement in hands-on technical support
Pros
  • Engagement in various IT projects across locations
  • Support for hands-on experience in technology
  • Stable work environment with a clear structure
Cons
  • Potential for high travel demands
  • Entry-level position may limit responsibilities
  • Basic compensation may not align with experience levels

Who it's for

Entry to Mid-level • Full-time

Good fit
  • IT support aspirants
  • Technology-oriented individuals
  • Candidates looking for varied IT experience
Not recommended for
  • Individuals seeking senior IT roles
  • People desiring static work environments
  • Candidates with little desire to learn

Motivation fit

Interest in IT and support rolesEagerness to learn about networking and systemsDesire to work in diverse environments

Key skills

Troubleshooting IT issuesUser supportBasic network managementDocumentation and reporting
Score: 78/100 AI verified analysis

About the job

We are currently looking for a dedicated IT Assistant to join our operations in Saudi Arabia and provide support for end-user needs across various locations.
  • Location: Riyadh, Saudi Arabia
  • Department: Information Technology
  • Reporting To: Assistant IT Manager - Saudi Arabia
  • Salary: 3,000 - 4,000 SAR
Key Responsibilities:
  • Provide first-level IT support for hardware, software, printers, networks, CCTV systems, and other IT infrastructure across all locations in Saudi Arabia.
  • Troubleshoot and resolve technical issues related to Microsoft Windows, Office 365, and standard enterprise applications.
  • Monitor user backups and CCTV systems.
  • Coordinate with the IT team at the Bahrain Head Office for centralized services, including firewalls, ERP, backups, and projects.
  • Manage basic system administration tasks, including user account management and access rights.
  • Conduct regular site visits to restaurants or other support locations for technical checks and assistance.
  • Ensure timely logging, tracking, and resolution of support tickets.
  • Maintain IT documentation and inventory records.
  • Assist in setting up new systems, point-of-sale (POS) devices, and peripheral equipment.
  • Support the implementation of IT security and compliance policies.
Requirements:
  • Diploma or Bachelor's degree in IT, Computer Science, or a related field.
  • A minimum of 2 years of hands-on experience in a similar support role.
  • Strong troubleshooting skills in Windows environments.
  • Good understanding of LAN/WAN networks and basic firewall/router management.
  • Ability to work independently and travel within Saudi Arabia for on-site support.

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End-to-end AI hiring for modern HR teams

Turrior uses artificial intelligence to create job listings, automate candidate screening, conduct video interviews, and apply comprehensive AI scoring — helping companies hire faster, more accurately, and with lower operational costs.

Key benefits:

  • AI-powered job creation and structured job data
  • Intelligent candidate screening and automated shortlisting
  • Video interviews with AI-based answer analysis
  • Comprehensive AI scoring of skills, experience, and role fit
  • Recruitment process automation and reduced time-to-hire

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