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Careers at Crypto.com
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Institutional Sales Manager

14 Jul 2025
Melbourne, VIC, Australia

About the job

About the Role:

Define and build your institutional / high-net worth clientele - in the fast-growing crypto & blockchain industry, there are no limits to who your clients are (or could potentially be)!

You take ownership & lead in flexibly identifying & pitching institutional leads. Take pride in successes that could come in various shapes - from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before.

Craft and tailor your products - the journey of bringing traditional financial services products to crypto has just begun, you have a say in tailoring what you pitch to institutional clients. You are encouraged to put your creativity & expertise to full use: identify other financial services offerings that may be of interest (e.g., credit, custody) - and you will have the full support of theCrypto.com team to bring a new product into fruition!

Responsibilities:

  • Identifying and reaching out to institutional client leads;
  • Understanding client needs and pitching relevant Crypto.com products such as market maker/taker programs, OTC, custody and staking
  • Attend Conferences, represent Crypto.com engaging with institutional players, increasing awareness of our institutional business products and services
  • Conducting community reach activities, attend crypto community gatherings, meetings to expand and deepen our institutional footprint
  • Researching on market & competitor trends in the crypto institutional space;
  • Drafting and closing client or partnership agreements;
  • Proposing new crypto institutional offerings;
  • Maintaining ongoing contact with institutional clients, keeping track of client feedback, and recommending product improvements.

  • What KPIs we track:
  • Number of new clients onboarded
  • Volume of client transactions
  • Revenue & profit generated

Requirements:

  • 3+ years of experience in Institutional Outbound Sales
  • 1+ years experience in digital assets/cryptocurrency/web3 in outbound sales - Exchange/Custodian/Prime Broker
  • Familiarity with institutional products such as market maker/taker programs, OTC, custody and staking
  • Network/book of clients in the cryptocurrency space that should include cryptocurrency hedge funds, proprietary trading firms, HFT, banks, asset managers, OTC desks, as well as clients seeking custody solutions
  • Candidates with more experience would be considered for a Senior Institutional Sales Position
  • Demonstrable track record of initiating, managing & monetizing relationships with clients or partners, e.g., examples of acquiring institutional clients, driving business results with clients & partners, drafting documentations & agreements;
  • Excellent command of professional written & oral English, writing & presentation samples are welcome.
  • Proficiency in English

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