Hospital Insurance Follow-Up Specialist I
Content + Source + Freshness • 03 Mar 2026 • 95% confidence
Offer value
The role at Oklahoma Heart Hospital offers entry-level insurance follow-up work with essential benefits, although salary and career advancement may be limited.
- Employee benefits from the start, enhancing job appeal
- Engagement within healthcare finance, meaningful work
- Entry-level position with potential for skill growth
- Limited promotional pathways within the organization
Pros
- Solid benefits from day one, including medical and educational opportunities
- Involvement in healthcare finance, contributing to patient care
- Stable employment in an essential sector
Cons
- Entry-level position with lower growth potential
- Moderate salary range with limited bonuses
- Potential for high volume workload resulting in stress
Who it's for
Entry-Level • Full-time, primarily in-office
Good fit
- Individuals at the start of their healthcare careers
- Candidates interested in strong foundational healthcare roles
- Entry-level professionals eager to learn about the finance sector
Not recommended for
- Experienced healthcare professionals looking for advancement
- Individuals desiring remote working conditions
- Candidates opposed to handling large volumes of tasks
Motivation fit
Key skills
About the job
Join Our Team at Oklahoma Heart Hospital (OHH)
ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients’ journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we’re shaping the future of heart care in Oklahoma by serving the state and leading the nation.
Why You'll Love Working Here:
- Comprehensive Benefits:
- Medical, Dental, and Vision coverage
- 401(k) plan with employer match
- Long-term and short-term disability
- Employee Assistance Programs (EAP)
- Paid Time Off (PTO)
- Extended Medical Benefits (EMB)
- Opportunities for continuing education and professional growth
Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!
We can’t wait for you to join our heart-centered team!
Responsibilities
The Hospital Insurance Follow-up Specialist will be responsible for collections and follow-up with insurance company to obtain prompt /accurate payment on accounts. Functions include numerous phone calls with insurance companies and patients, extensive investigating for timely insurance payments, always cognizant of timely filing deadlines. Follow-up on Medicare, Medicaid, and Commercial encounters via the web portals and online systems. Supervises no employees. Makes independent decisions as to the management of accounts. Requires extensive contact with the public and employees. Handles confidential information. Performs all work in accordance with the mission, vision and values of Oklahoma Heart Hospital.
- Using assigned work lists, contacts insurance companies to confirm claim receipt, obtain payment and estimated payment date within 90 days of billed date.
- Works received correspondence weekly in order to obtain resolution of pending accounts.
- Work with adjacent teams to ensure all EDI information is accurate and updated.
- Update help desk tickets with statuses and outcomes.
- Answer inquiries within 48 hours to maximize reimbursement timely.
- Works denials from assigned Remittance Advices weekly & according to policy and procedure.
- Document clearly and completely all actions taken on encounters promptly.
Qualifications
Education: High School Diploma or Equivalent
Experience One (1) year job related experience in revenue cycle required. Knowledge of third-party reimbursement, including Medicare, Medicaid and commercial insurance required. Experience with the Medicare online system. Excellent Customer Service background. Good investigative skills and telephone techniques. Must have good oral and written communication skills. Proven organization skills needed.
Working Knowledge: Must possess a foundational knowledge of information systems and claims management. experience in healtcare required. Knowledge of third-party reimbursement, including Medicare, Medicaid and commercial insurance required. Experience with the Medicare online system and Payer portals. Excellent Customer Service background
Every team member at OHH plays an integral role in our patients’ experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.
Learn more about diversity at Oklahoma Heart Hospital.
As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients’ experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.
