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Careers at Emirates Group
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Hiring Now: Cargo Customer Services Supervisor at Dubai Airport: Dubai Careers 2025

Full Time
17 Jun 2025
Garhoud Area - opposite to Airport Terminal 3 - Dubai - United Arab Emirates

About the job

Are you looking for a rewarding career as a Customer Services Agent  in Dubai? Emirates Group is currently hiring for the position of Cargo Customer Services Agent at Dubai Airport. This is one of the most sought-after Dubai Airport jobs, offering excellent growth opportunities in the aviation industry. If you have strong leadership skills and experience in customer service, apply now for these Dubai urgent vacancies and take your career to new heights! About Emirates Group Careers The Emirates Group is a global leader in aviation and travel services, known for its world-class operations at Dubai International Airport (DXB). With a reputation for excellence, Emirates offers dynamic career opportunities in various fields, including cargo operations, customer service, and logistics. Why Join Emirates Group? Competitive salary and benefits Career growth in a global aviation leader Work at one of the world's busiest airports Multicultural and professional work environment Job Role: Customer Service Agent Key Responsibilities: Supervise and lead a team of customer service agents in the cargo division. Ensure smooth cargo operations and resolve customer queries efficiently. Maintain high service standards for airlines, freight forwarders, and clients. Coordinate with ground handling, customs, and logistics teams. Monitor KPIs and ensure compliance with airport regulations. Skills & Qualifications Required: Excellent communication skills (English mandatory, Arabic a plus) Strong customer relationship management experience Minimum 3 years of Agent y experience in aviation, cargo, or logistics Ability to work in a fast-paced, 24/7 airport environment Immediate joiners preferred How to Apply for Emirates Group Careers Interested candidates can apply through the official Emirates Group careers portal:  Apply Here: Emirates Group Careers

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End-to-end AI hiring for modern HR teams

Turrior uses artificial intelligence to create job listings, automate candidate screening, conduct video interviews, and apply comprehensive AI scoring — helping companies hire faster, more accurately, and with lower operational costs.

Key benefits:

  • AI-powered job creation and structured job data
  • Intelligent candidate screening and automated shortlisting
  • Video interviews with AI-based answer analysis
  • Comprehensive AI scoring of skills, experience, and role fit
  • Recruitment process automation and reduced time-to-hire

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