Global Operations Intern
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
Offer value
Moderate value due to internship nature with potential for growth in a dynamic startup environment.
- Gain hands-on operational experience in a fast-growing startup
- Opportunities for mentorship and learning
- Involvement in enhancing customer satisfaction directly
Pros
- Opportunity to gain hands-on experience in startup operations
- Learning environment with strong team support
- Good exposure to customer interaction and product feedback loops
Cons
- Internship may limit financial compensation
- Temporary nature with potentially little job security
- Expectations may be high for recent graduates
Who it's for
Student / Recent Graduate • On-site in Barcelona
Good fit
- Recent graduates looking to start their careers
- Individuals eager to learn in customer-focused roles
- Young professionals wishing to work in dynamic environments
Not recommended for
- Experienced individuals wanting leadership roles
- Job seekers seeking high entry-level salaries
- Those who prefer established corporate cultures
Motivation fit
Key skills
About the job
About REVER:
We receive any product in 24h anywhere on the planet, but... Why can't we also return & get refunded just as quickly? REVER is born to change how the world buys by giving superpowers to shoppers, because returning should be as easy as buying. After being backed by YCombinator, market leading VCs and top founders from unicorns in Europe, we are now in a product-market fit phase with very ambitious growth & expansion targets.
Description:
(This is an Internship position)** You'll play a crucial role in our day-to-day operations, exceed performance targets, and be part of a high-talented team with an ambitious mission. Help us ensure customer satisfaction while actively participating in defining our product to solve their needs.
You will:
- Monitor customer satisfaction levels and take steps to address any negative feedback or concerns
- Have an input and be involved in the product definition process to solve customer needs
- Support day-to-day business operations, managing client relationships and handling customer inquiries.
- Stay updated on the company's products, services to provide accurate and complete customer service
- Exceed performance targets, such as response times, resolution rates, and customer satisfaction scores
- Provide high-quality customer service
- Be part of a high talented team with an ambitious mission
- The ability to grow internally
You have:
- Excellent communication skills in Spanish and English (+ fluency in Italian is a plus)
- Young professional or recently graduated;
- Ready to engage yourself 100% in this adventure;
- Ability to solve problems and make quick and effective decisions
- You are a team player who inspires trust, are ready to take the initiative, and is distinguished by a customer-satisfaction-driven attitude;
- You are interested in a start-up environment, you are proactive and ready to share your ideas to improve our services.
Why should you join us?
- Be part of a fast-growing scale-up with a lot of potential, a job full of challenges, and professional growth;
- Great and young environment
- Potential to grow internally
