German Speaking Customer Service Representative - Remote
Full Time
full time
3 Nov 2025
Verified by Turrior
Content + Source + Freshness • 18 Dec 2025 • 95% confidence
75 / 100
Offer value
Moderate value, offering a solid entry point into customer service, notable benefits, and the opportunity for growth within the role.
- Remote flexibility and competitive benefits package
- Chance to collaborate in an international environment
- Growth potential within customer service
Pros
- Company offers competitive benefits including health insurance and bonuses
- Possibility to work in an international team
- Remote work format provides flexibility
Cons
- Position limited to Greek residents which narrows the applicant pool
- Language requirements could exclude some candidates
- Fast-paced environment may not suit everyone's work style
Who it's for
Entry to Mid-Level • Remote available
Good fit
- Bilingual customer service representatives
- Job seekers aiming for remote work opportunities
- Candidates with a customer-first mindset
Not recommended for
- Individuals not fluent in both required languages
- Those avoiding customer-facing roles
- Candidates without eligibility for residence/work in Greece
Motivation fit
Interest in resolving customer inquiries and enhancing satisfactionDesire for a dynamic and collaborative work environmentWillingness to adapt to varied customer needs
Key skills
Communication and interpersonal skillsProblem-solving capabilitiesEfficient record-keepingAdaptability in fast-paced situations
Score: 75/100 AI verified analysis
About the job
Overview
We are looking for a German + English speaking Customer Service Representative to join an international team based in Athens. In this role, you will provide high-quality support to customers through phone, email, and chat helping to resolve issues, answer inquiries, and ensure customer satisfaction.
In Short
- Provide customer support in German and English via phone, email, and chat
- Assist customers with product or service-related inquiries
- Resolve issues efficiently and professionally
- Keep accurate records of customer interactions
- Collaborate with team members and follow company procedures
Requirements
- Fluent in German (C1+) and English (B2+)
- Excellent communication and problem-solving skills
- Comfortable using computer systems and multitasking tools
- Previous experience in customer service is an advantage
- EU work permit or Greek residence
Benefits
- 14 salaries annually (12 monthly + 1 Easter + 1 split between Summer & Christmas)
- Private Health & Life Insurance
- Performance bonus
- 25 days of paid annual leave
- 50 monthly meal voucher
- Permanent contract
