Front Desk Associate
Content + Source + Freshness • 14 Feb 2026 • 95% confidence
Offer value
High value due to good salary and opportunity for growth in the hospitality field, making it suitable for those aspiring to develop in customer service.
- Hourly wage: $15.50
- Career advancement through training opportunities
- Wide-ranging exposure to hotel operations
- Often requires physical customer interactions
Pros
- Competitive hourly wage of $15.50
- Opportunity to learn multiple facets of hotel operations
- Discounts at over 7000 Marriott hotels nationally
Cons
- Roles may be physically demanding
- Challenging with unexpected customer situations
- May involve odd hours including evenings and weekends
Who it's for
Entry-level • On-site
Good fit
- Individuals seeking entry-level hospitality jobs
- People interested in customer service roles
- Potential job seekers looking for part-time flexibility
Not recommended for
- Candidates looking for fully desk-oriented positions
- Individuals adverse to high customer engagement
- Those preferring clean desk jobs without movement
Motivation fit
Key skills
About the job
First impressions are everything! As a Front Desk Associate with Graves Hospitality you have the opportunity to create lasting memories for every guest, ensuring guest interactions are memorable and positive. The connections our guests experience will ensure their return time and time again.
As a Front Desk Associate, you will
- Professionally and courteously answer phones and assist guests.
- Manage all guest check-ins and check-outs with a positive attitude.
- Provide knowledgeable information on dining, shopping, and attractions in the La Crosse Area.
- Help keep our hotel clean and inviting, ensuring that it is perfect for each guest.
- Greet guests that you encounter during your shift with a friendly smile.
- Be trained on Starbucks drinks
The ideal candidate for this role possesses good English communication skills along with a desire to provide exceptional guest service. This position requires use of computers and technology and we do train. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You will also lift or move up to 50 pounds occasionally. You must also be able to stand and walk for an entire shift and perform repetitive motions.
Full time Associates are eligible for benefits and ALL Associates receive a significant discount on lodging from over 7000 Marriott Hotels world wide.
Graves Hospitality is an EEO/AA/Disabled/Veterans Employer.
Source: Hospitality Online
