Fintech Compliance Manager, Banking

Toast offers remote and hybrid work flexibility. Our Legal & Compliance teams are primarily concentrated in Boston, Chicago, New York, Washington DC, and San Francisco. Candidates residing in these areas will benefit from closer proximity to colleagues and greater access to company resources and events.

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. The Toast Fintech Compliance Program provides a compliance by design embedded approach to compliance program management , with an emphasis on product lifecycle management, while enabling the business to innovate and deliver quality products and solutions to serve our customers.

Toast, Inc. seeks a positive and vibrant Manager to maintain the Fintech Compliance program for banking products through the management, and enhancement, of the product specific compliance programs. Products in scope include: commercial deposit account, debit cards, prepaid payroll cards, earned wage access, billpay and stored value cards.

About this roll* (Responsibilities)

• Oversee and implement the banking product specific compliance management program within Toast's Fintech Line of Business.
• Facilitate the identification, assessment, and mitigation of compliance risks and control gaps within the respective product areas.
• Provide advisory support on the development of new products, and enhancement of existing products, to ensure regulatory compliance. .
• Lead relevant compliance committees, providing visibility to senior leadership, including escalations as needed.
• Assist the Global Testing team in the creation and execution of product specific compliance testing programs.
• Partner with the Fintech business on the creation and maintenance of regulatory compliance policies, procedures, controls, and strategies, while advising on emerging risks.
• Develop and facilitate necessary compliance training.
• Support and oversee the fintech banking issue management processes.
• Monitor product specific regulatory changes and support regulatory change management processes.
• Facilitate reporting to bank partners, partner reviews or testing, vendor management, and other administrative functions to support bank partner relationships and meet obligations.

Do you have the right ingredients*? (Requirements)

• Bachelor’s Degree or certification required (CRCM preferred).
• Direct experience managing compliance programs for banking products, specifically, commercial deposit accounts, debit cards, prepaid payroll cards, earned wage access, billpay services, stored value cards payments, and consumer, etc.
• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience
• 5+ years of experience in a compliance, risk, or audit role at a financial institution providing commercial and/or consumer non-investment banking products (Fintech or payments industry preferred)
• Experience maintaining fintech-oriented frameworks, bank partnerships and third party vendors programs..
• Familiarity with operational processes and regulations related to banking products. Ability to work well with ambiguity and synthesize large amounts of complex information.
• Strong communication skills (both written and verbal).

Special Sauce (Nice-to-Have Skills)

• CAMS
• Prior money transmission experience

*Bread puns are encouraged but not required

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

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