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Careers at Windows Direct USA
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Field Service Technician

Fulltime
fulltime
8 Sep 2025
Cincinnati
Verified by Turrior

Content + Source + Freshness • 12 Dec 2025 • 95% confidence

78 / 100

Offer value

Attractive offer due to competitive pay, comprehensive benefits, and opportunities for career growth, despite the physical demands.

  • Competitive pay: $22-$24/hour
  • Comprehensive training and growth opportunities
  • Stable work environment in home improvement
Pros
  • Starting wage of $22-$24 per hour with additional benefits
  • Opportunity for career advancement within a growing company
  • Strong emphasis on training and employee support
Cons
  • Position involves physical labor which may not suit everyone
  • Work is located primarily in clients' homes, potentially affecting work-life balance
  • Dependence on customer interactions may add stress

Who it's for

Mid-Level • In-person

Good fit
  • Experienced technicians in home improvement
  • Individuals seeking stability in a growing company
  • Candidates with strong interpersonal skills
Not recommended for
  • Entry-level workers or those lacking technical experience
  • Individuals looking for desk jobs or low-physical-demand work
  • Candidates who cannot adapt to customer-facing roles

Motivation fit

Desire for a stable position in home improvementInterest in hands-on problem solvingMotivation to interact with customers and provide quality service

Key skills

Window and door installationMaintenance and repair skillsCustomer service orientationTroubleshooting and problem-solving
Score: 78/100 AI verified analysis

About the job

<div style="text-align: left">Dynamic, growing replacement window &amp; door company is seeking 1-2 energetic, experienced Field Service Technicians. Due to explosive growth, we need to add to our highly successful service team!<br>A strong starting wage of $22-$24 per hour (depending on experience), a company vehicle, benefits, 401K and an opportunity for growth for the right person(s)!<br>Services You Will Provide:<br></div><ul><li>Provide service and address warranty issues with windows, doors, bath or showers</li><li>Troubleshoot &amp; repair windows, doors, bath or showers at customer's home</li><li>Onsite inspections to measure windows, doors or baths for proper ordering sizes</li><li>Provide outstanding customer service</li><li>Adjust, repair or replace items as necessary - Repairs can include but are not limited to bath, shower, windows, doors, carpentry, painting or drywall.</li><li>Diagnose issues such as: air or water infiltration, poor operation, interlock issues, seal failure, drywall repair, water leaks etc.</li></ul><div style="text-align: left">What We Require:<br></div><ul><li>3-5 years of remodeling or construction experience, windows, doors, bath and showers are a plus</li><li>Windows, doors, bath and showers installation knowledge</li><li>Experience with using a metal brake, capping and caulking windows an doors</li><li>Experience with minor plumbing and caulking in the wet space in the bathroom</li><li>Ability to do minor trim work around windows and patio doors both inside and out</li><li>Great customer service skills and ability to troubleshoot in the field</li><li>Good computer skills and communication skills</li><li>Ability to lift medium to heavy objects alone and with help</li></ul><div style="text-align: left">What We Offer:<br></div><ul><li>Paid training</li><li>Competitive wages of $22 - $24 per hour, plus company vehicle and tools</li><li>401K plan (with company matching)</li><li>Medical, vision, dental insurance (50% paid by company)</li><li>PTO - vacation time, sick time, and holiday pay</li></ul><div style="text-align: left">Job Type: Full-time<br>Pay: $22.00 - $24.00 per hour<br>Benefits:<br></div><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><div style="text-align: left">Work Location: In person</div>

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