Facilities Manager

Company Profile:
At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• Generosity First, Always: We lead with kindness. Our best work happens when we act in of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

Manager of Facilities

The Manager of Facilities ensures the operational integrity and long-term functionality of CAVA’s restaurant locations within a defined region. This role leads all aspects of repair and maintenance, vendor performance, project execution, and emergency response for both new and existing restaurants. Acting as a strategic partner to Operations and Development, the MAnager of Facilities proactively oversees day-to-day service requests, long-term Capex planning, and preventative maintenance, while supporting the team in delivering safe, fully functional spaces that meet CAVA’s standards. This individual plays a key role in balancing operational needs, vendor management, and budget management, to drive restaurant performance and guest satisfaction experience.

Success at CAVA: At CAVA, Managers oversee daily execution for themselves and their team and make operational decisions that keep things running smoothly. We look for leaders who support team development, lead with agility, foster inclusion, and drive consistent results aligned with team and company priorities.

What You’ll Do:

• Leads all aspects of facilities operations within an assigned region - including repair, maintenance, projects, and vendor coordination - to ensure safe, efficient, and uninterrupted restaurant operations.
• Serves as the primary liaison between Operations and external vendors to triage, troubleshoot, and resolve maintenance requests through the ServiceChannel platform, managing a high volume of work orders with urgency and accuracy.
• Manages vendor relationships, service contracts, and waste/recycling programs to ensure accountability, performance consistency, and alignment with CAVA’s operational standards and financial goals.
• Oversees proposal and invoice workflows - reviewing work scopes, validating pricing, and ensuring completion to standard before authorizing payment - while maintaining accurate documentation for compliance and recordkeeping.
• Develops, manages, and forecasts regional facilities budgets, analyzing spend trends, tracking vendor performance, and partnering with Accounting and Finance to control costs and maintain accurate accruals.
• Implements proactive preventative maintenance programs that extend equipment life, reduce downtime, and improve restaurant reliability and asset performance.
• Ensures compliance with safety, environmental, and operational standards through regular inspections, documentation, and vendor adherence to regulatory requirements.
• Conducts regular site visits and targeted inspections to assess restaurant conditions, identify risks or deficiencies, and partner with Operations on solutions that enhance functionality and guest experience.
• Collaborates cross-functionally with Operations, Construction, and Development to support new openings, capital projects, punch/turnover walks, and warranty resolution to ensure seamless handoffs and operational readiness.
• Leads emergency response for critical equipment failures or safety hazards, coordinating rapid vendor deployment and clear communication to minimize operational disruption.
• Analyzes facility data, vendor KPIs, and performance metrics to identify trends, inform decisions, and recommend process improvements for long-term asset optimization.
• Participates in recurring team meetings and cross-functional updates to communicate project status, escalate issues, and align on short- and long-term facilities priorities.
• Coaches and supports Facilities Specialists by providing leadership, oversight, and opportunities for professional growth, fostering a culture of accountability and proactive facility ownership.

The Qualifications:

• 3+ years of experience managing facilities operations in a multi-unit environment, preferably within restaurant, hospitality, or retail sectors.
• Proven success managing a high volume of service requests, vendor relationships, and project timelines while maintaining service quality and cost control.
• Strong working knowledge of building systems, maintenance practices, and facilities operations, with the ability to assess, scope, and prioritize repairs independently.
• Experience using ServiceChannel or similar CMMS systems.
• Exceptional communication and interpersonal skills, with the ability to build trust and influence across internal teams and external partners.
• Adept at managing competing priorities in a dynamic, field-based role, including travel up to 40% of the time and responding to urgent needs after hours.

Physical Requirements:

· Ability to maintain stationary position to be able to operate a computer and other office equipment

· Must be able to identify, analyze and assess details

· For certain positions, must be able to occasionally move or transport items up to 50 pounds

· Ability to communicate with others and exchange information accurately and effectively

· Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable

· Ability to work in a constant state of alertness and in a safe manner

What we offer:

· Competitive salary, plus bonus and long-term incentives*

· Early Wage Access!

· Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community

· Health, Dental, Vision, Telemedicine, Pet Insurance plus more!

· 401k enrollment with CAVA contribution

· Company-paid STD, LTD, Life and AD&D coverage for salaried positions*

· Free CAVA food

· Casual work environment

· The opportunity to be on the ground floor of a rapidly growing brand

· All exempt and non exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired

· Please note that visa sponsorship is not available.

• The posting range is an all cash range.

*Indicates qualifying eligible positions only

CAVA – Joining “A culture, not a concept”

As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

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