Experience Design Senior Associate
Content + Source + Freshness • 17 Dec 2025 • 95% confidence
Offer value
High value driven by a pivotal role in user experience design within a leading bank, offering creative opportunities and a collaborative culture.
- Contribution to user experience in a major financial institution
- Collaborative and creative working environment
- Opportunity to influence product design and usability
- Requires adaptability to regulatory changes and deadlines
Pros
- Strong focus on user-oriented design in financial services
- Collaborative environment allows for creative input
- Opportunity to shape product offerings at a major bank
Cons
- May require rapid adaptation to evolving financial regulations
- Potential pressure to meet tight deadlines for design deliverables
- Limited opportunities for advancement in niche roles
Who it's for
Mid-Level • On-site/Remote hybrid options
Good fit
- User experience designers with financial sector interest
- Creative professionals wanting to shape banking products
- Individuals who thrive on data-driven design processes
Not recommended for
- New designers without experience in UX roles
- Those preferring isolated projects without collaboration
- Candidates uninterested in the finance sector
Motivation fit
Key skills
About the job
Experience Design Senior Associate
Job Information
- Job Identification 210675841
- Job Category User Experience Design
- Business Unit Consumer & Community Banking
- Posting Date 10/13/2025, 11:01 PM
- Locations MAGMA,UNIT-1,PHASE-IV,SY NO.83/1,PLOT NO 2, GR Floor TO 2 Floor and 5 Floor TO 16 Floor,Basement 1,2, Hyderabad, IN-TG, 500081, IN
- Apply Before 10/20/2025, 10:00 PM
- Job Schedule Full time
Job Description
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Experience Design Senior Associate in Design and Customer Experience team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
- Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
- Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
- Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
- Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
- Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
- Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Required qualifications, capabilities, and skills
- 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
- Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
- Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
- Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
- Examples of recent work or portfolio samples required to be reviewed
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
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