Engagement Manager , AWS Professional Services India
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
Offer value
This position offers significant value due to its central role in client engagements and project management within AWS professional services.
- Significant impact on client project success.
- Dynamic project management opportunities.
- Strong potential for career progression.
Pros
- Direct impact on client outcomes and satisfaction.
- Opportunity to work on diverse, high-impact projects.
- Potential for professional leadership development.
Cons
- High responsibility may lead to stress.
- Will require travel to client locations.
- Adapting to varied client needs can be demanding.
Who it's for
Mid to Senior • Hybrid/On-site
Good fit
- Experienced project managers
- Engagement specialists with a customer focus
- Leaders who thrive in fast-paced environments.
Not recommended for
- Entry-level candidates without necessary experience
- Individuals seeking strictly internal roles
- Those reluctant to adapt to rapidly changing environments.
Motivation fit
Key skills
About the job
DESCRIPTION
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector
As an Engagement Manager, you will collaborate with AWS consultants, partner, and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will gain knowledge of the customer environment to expedite stakeholder alignment and team cohesion to help deliver customer value. You will lead engagements, aligned to Amazon Leadership Principles and in accordance with the Engagement Manager Role Guidelines.
Key job responsibilities
As a delivery leader, you'll drive business outcomes through matrix team management across multiple workstreams, employing agile/hybrid/waterfall methodologies. Your responsibility encompasses end-to-end project lifecycle management, from outcome validation to successful delivery, aligned with our Delivery framework.
Lead complex, multi-stream delivery engagements
Validate and ensure achievement of customer business outcomes
Manage risks proactively while identifying opportunities for additional value
Coach teams and customers on delivery practices
Partner with sales, support, and engineering teams for comprehensive solution delivery
You will serve as a strategic advisor, helping customers navigate their transformation journey while fostering innovation. This includes:
Providing strategic guidance and risk management
Delivering training on agile methodologies
Enabling partners through framework adoption
Collaborating across AWS teams
Gathering and channeling customer feedback to improve AWS services
The role requires adaptability to handle unexpected challenges and willingness to travel to customer sites and internal events as needed.
Success in this position demands effective leadership skills, agile expertise, and the ability to drive business outcomes while maintaining stakeholder relationships.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
