Who we are:

Validere is a measurement, reporting, and verification (MRV) SaaS company that helps energy organizations transform disconnected, incomplete data into clear and immediately actionable pathways to financial and environmental value.

Over 50 of North America’s leading energy companies rely on Validere’s technology and multidisciplinary experts to understand their physical and environmental commodities and navigate an increasingly complex environment with clarity and ease.

Validere is on a mission to better human prosperity by making the energy supply chain efficient and sustainable. The company has offices in Houston, Calgary, and Toronto.

About the role:

As an engagement manager, you will be responsible for managing various client accounts, which includes ensuring smooth implementation of the software, building strong client relationships, and demonstrating a deep understanding of how users can leverage the tool to meet their business needs. You’ll be involved in scoping engagements for pre-sales, developing and executing on delivery plans, and looking for further opportunities for clients to engage with Validere.

Key Responsibilities:

• Champion client engagements to deploy our software, ensure user adoption, and provide strategic advisory services, while cultivating meaningful relationships with clients to ensure their success and satisfaction

• Spearhead the adoption of industry-leading best practices, empowering clients to optimize their experience using our product and expertise

• Foster a culture of continuous improvement, where your ideas and leadership will shape cross-functional processes that elevate the customer journey

• Lead a dynamic team of technical and subject matter experts, leveraging their skills to meet strategic client goals while identifying new value creation opportunities

• Partner with our Sales team to scope client engagements by providing strategic advisory and technical support throughout the pre-sales process

Qualifications:

• Strong track record of successfully managing teams and projects. Bonus points for managing software implementations, consulting engagements, and other technology projects

• Growth mindset, curiosity, passion for learning new things

• First-principles thinking – you have the strong desire to understand any topic at a deeper level than most, and are unsatisfied with decisions based on convention or unjustified assumptions

• Ability to work in a fast-paced environment, formulate and test hypotheses quickly and efficiently

• Expert communication skills - both oral and written - with the ability to tailor messaging for technical, business, and executive audiences

• Strong grasp of math and statistics, understanding of chemistry/physics; business-logic-level understanding of software implementations, IoT, automation techniques, and other technologies

• Preferred: Experience with software implementations, customer success, and business process consulting

• Other nice to haves:

  • Experience with Python and common data packages (NumPy, Pandas)

  • Ability to work with disparate data sources (i.e SQL, CSV, APIs) and leverage a Python codebase

  • Familiarity with leveraging standard API protocols and practices to query, manipulate and ingest data
    

We love it here, you will too:

• Competitive compensation

• Comprehensive health and dental benefits

• Stock options (at Validere, we're all owners)

• Flexible working arrangements

• Professional development budget to master your craft

• Generous time-off with parental/family leave

• Quarterly Employee Wellbeing Days

• Great Place to Work Certified

• An inclusive, ego-free environment where diversity of people and thought is valued

• Opportunity to impact the trajectory of a fast growing tech company

Our shared values:

• Deliver (the highest) value

• Remove friction

• Make it more scalable everyday

• Be fair & transparent

• Stay well & safe

Validere is an equal employment opportunity employer. We welcome and encourage applications from everyone regardless of race, color, religion, gender, sexual orientation, age, or disability status. Accommodations are available on request for candidates taking part in all aspects of the interview process and beyond. We are committed to providing an inclusive, open, and diverse work environment.