Director, Product Design

• Team Development and Mentorship: Provide coaching, mentorship, and career development for the product design team to maximize their impact and professional growth.
• Design Excellence and Learning Culture: Champion best-in-class design practices and foster a culture of continuous learning to elevate design excellence.
• User Experience and Interface Design: Oversee the development of user-centered design processes, including research and testing, and ensure consistent, appealing UI designs across platforms.
• Design System: Develop and maintain a scalable design system,
• Innovation: Encourage innovation through AI and emerging technologies to enhance the design process.
• Strategic Hiring and Organizational Scaling: Implement strategic hiring practices, effective onboarding processes, and develop a robust organizational design to scale the design team.
• Vision and Strategy Articulation: Craft and communicate a design strategy that aligns with product and business objectives, while also advocating for the role of design at the executive level
• Strategic Decision-Making and Leadership: Apply strategic leadership and problem-solving skills to navigate complex challenges and align design efforts with long-term company goals.
• Clear Expectations and Accountability: Set clear goals, roles, and responsibilities, and establish rhythms of accountability to maintain performance standards and a healthy team culture.
• Collaboration and Influence: Lead cross-functional collaboration, leveraging influence and communication skills to drive change and align with company values across different departments.
• Customer Insights Partner with the user research and clinical teams to gather insights that inform design decisions (want to make it clear research is a partner, not a director report).
• Compliance: Ensure compliance with accessibility standards and relevant regulations.

Requirements

• A Bachelor’s degree in user experience, design, or other related field
• You have 10+ years of experience in product design, turning complex problems into engaging design solutions
• You have at least 5 years of experience managing and scaling teams larger than 5 ICs including principal and staff level designers., with a track record of scaling and developing high-performing teams.
• You have a deep understanding of user-centered design processes and consumer-focused digital experiences
• You have direct experience driving strategic business outcomes through design of apps, ideally within the health category
• You possess exceptional strategic thinking and execution skills, capable of translating high-level vision into tactical plans while maintaining a focus on detail.
• You are a seasoned leader with a strong ability to influence and align diverse stakeholders and collaborate effectively with cross-functional teams
• You are a proactive problem-solver with the ability to navigate complex cross functional challenges and drive clarity in ambiguous situations
• Appreciation of standards; proven methods and tools to enforce brand identity and consistency across all projects
• An ability to prioritize work in a fast paced environment and meet changing deadlines and priorities on multiple simultaneous projects
• Demonstrated expertise in integrating AI, ML, or automation both in design workflows and shipped product experiences.

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Hard Skills

• user-centered design
• design system
• AI
• machine learning
• automation
• UI design
• UX design
• design practices
• strategic decision-making
• problem-solving

Soft Skills

• mentorship
• leadership
• collaboration
• influence
• strategic thinking
• communication
• accountability
• organizational design
• proactive
• adaptability

Certifications & Qualifications

• Bachelor’s degree in user experience
• Bachelor’s degree in design
• Bachelor’s degree in related field