Customer Support Executive
Full Time
full time
29 Oct 2025
Verified by Turrior
Content + Source + Freshness • 11 Dec 2025 • 95% confidence
70 / 100
Offer value
Moderate value with an emphasis on skill development in customer support and potential growth in the pharmaceutical software sector.
- Salary starting at ₹1.8 LPA with annual increments
- Opportunity to learn about pharma software quality processes
- Full-time role in a growing field with stability
- Focus on customer service skills development
Pros
- Focused on the pharmaceutical industry, which may offer job stability
- Opportunity to gain experience with QA/QC software
- Engagement in customer support roles allows for development of communication skills
Cons
- Entry-level salary may be low compared to market averages
- Potentially limited career advancement in a technology-focused customer support role
- May require continuous learning due to evolving software requirements
Who it's for
Entry-level • Full-time / On-site
Good fit
- Graduates looking to start a career in customer support
- Individuals interested in pharmaceuticals and tech
- Candidates focused on skill development
Not recommended for
- Experienced individuals seeking advanced roles in customer support
- Candidates wanting higher starting salaries
- Those uninterested in continuous learning in the software domain
Motivation fit
Desire to work within the pharmaceutical technology sectorInterest in customer service and communicationWillingness to learn and adapt in a software-focused environment
Key skills
Communication skillsTechnical aptitude for software useProblem-solvingUnderstanding of QA/QC processes
Score: 70/100 AI verified analysis
About the job
Locations : Ahmedabad
Shift : Monday – Saturday, 10:00 AM – 7:00 PM
Salary: ₹1.8 LPA+ (Annual Increment Every April)
Job Responsibilities :
- Conduct Pharma QC/QA/QMS software challenge tests to identify technical issues
- Documentation management
- Train Pharma QC/QA/QMS users on the software
- Resolve customer queries via calls & emails
Qualification :
- B.Pharm / M.Pharm / B.SC / M.SC
Required Skills :
- Good typing speed
- Strong communication
- Proficiency in MS Word & Excel
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