Customer Support Executive (Assamese)
Full Time
full time
18 Dec 2024
Verified by Turrior
Content + Source + Freshness • 11 Dec 2025 • 95% confidence
70 / 100
Offer value
Medium value pertaining to job stability and decent pay; restrictions in opportunities for career advancement.
- Specialized role in banking customer service
- Reasonable compensation for the sector
- Hands-on experience in financial customer interactions
- Limited advancement opportunities
Pros
- Opportunity to work in a specialized customer support role
- Decent pay while working in a growing sector
- Learning experience in the banking industry
Cons
- High emotional demands in service
- Limited pathways for promotion
- Possibility of dealing with challenging customer issues
Who it's for
Mid-level • Onsite
Good fit
- Experienced customer service agents
- Bilingual candidates seeking a specialized role
- Individuals looking to expand their expertise in banking
Not recommended for
- Inexperienced candidates not ready for the financial responsibility
- Those averse to direct customer interaction
- Professionals seeking remote work options
Motivation fit
Passion for customer support roles in financeInterest in professional development in BFSI sectorWillingness to deal with customer challenges effectively
Key skills
Bilingual communicationCustomer relationship managementTime managementProblem-solving
Score: 70/100 AI verified analysis
About the job
We are hiring Assamese Customer Support Executives for Premium Banking Inbound Process in Kolkata Salt Lake Location.
Responsibilities :
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Requirement:
Qualification Any Graduate and Above
Language - Assamese & English
18 Months experience in customer support including 6 months in BFSI.
Salary & Benefits
Upto 30K CTC + Incentives
Location:
Salt Lake , Kolkata
