Customer Support Executive
Full Time
full time
13 May 2025
Verified by Turrior
Content + Source + Freshness • 11 Dec 2025 • 95% confidence
75 / 100
Offer value
This role presents moderate value due to decent salary for entry-level roles and potential career growth in customer service.
- Salary: 19K – 30K INR based on process.
- Entry-level opportunity with growth potential.
- Team management responsibilities for experienced candidates.
- Work in a fast-paced, customer-focused environment.
Pros
- Competitive salary for customer support roles in the local market.
- Opportunities for both freshers and experienced candidates.
- Skills development in customer service and team management.
Cons
- Shift-based work may affect work-life balance.
- High interaction with customers may be stressful.
- Relatively low starting salary in international segments.
Who it's for
Entry to Mid-level • On-site
Good fit
- Aspiring customer service professionals.
- Individuals who enjoy problem-solving.
- Candidates looking for a dynamic workplace.
Not recommended for
- People without strong communication skills.
- Those looking for a 9-to-5 remote role.
- Candidates seeking non-customer facing jobs.
Motivation fit
Desire to help customers and solve problems.Interest in starting a career in customer support.Willingness to work flexible hours in a team environment.
Key skills
Customer communicationProblem-solvingTeam managementRecord-keeping and reporting
Score: 75/100 AI verified analysis
About the job
We are hiring Customer Support Executive for Domestic and International Process ( Voice, Chat & Blended) in Salt lake Sector 5.
Responsibilities :
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Requirement:
Qualification 12th and Above
Languages - Hindi + English/ English Fluent
Experienced and Fresher both can apply.
Salary & Benefits
19K ( Domestic) 23K to 30K (International)
Location:
Saltlake Sector 5 (Kolkata)
