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Careers at MROD HEALTHCARE LLC
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Customer Service Representative

Full Time
full time
1 Nov 2025
Dubai
Verified by Turrior

Content + Source + Freshness • 13 Feb 2026 • 95% confidence

65 / 100

Offer value

Moderate value due to the essential role in customer support, yet limited growth opportunities and a low salary range.

  • Healthcare customer service role with a moderate pay
  • Opportunities to enhance communication skills
  • Stable working environment with rotational shifts
  • Limited advancement opportunities
Pros
  • Significant interaction with clients, enhancing communication skills
  • Experience in a healthcare setting, a valuable sector
  • Stable working hours with rotational shifts
Cons
  • Lower compensation compared to industry standards
  • High-stress environment due to customer interaction demands
  • Limited advancement opportunities within the company

Who it's for

Entry to Mid-level • On-site with rotational shifts

Good fit
  • Customer service enthusiasts with healthcare interest
  • Professionals eager to enhance their communication skills
  • Candidates looking for stable employment in Dubai
Not recommended for
  • Senior professionals seeking leadership roles
  • Job seekers desiring fully remote positions
  • Those uncomfortable with customer service tasks

Motivation fit

Desire to help clients and solve problemsInterest in working in a team-oriented environmentWillingness to handle a variety of customer inquiries

Key skills

CommunicationProblem-solvingTime ManagementCustomer Relationship Management
Score: 65/100 AI verified analysis

About the job

Full job descriptionHiring Cutomer service representative for our facility.A background in call center and customer service is a requirement.Responsibilities: A Call Center Representative focuses on building relationships with our clients through both inbound calls, outbound calls, and electronic communications.RequirementsQualifications:Strong command of the English LanguageProficient in desktop application and internetMust possess outstanding communication and interpersonal skills.Strong problem-solving, multitasking skills and organizational expertise mastering job description, on call scripting and industry product knowledgeAdvanced Computer knowledge is required.Required skills to be successful2-years’ experience in Customer Service preferably in a healthcare industryStrong communications skillsKnowledge of Computer management systemExperience with Inbound and Outbound documentation.Rotational shift (both morning and night) and 12 hours duty.Job Type: Full-timePay: AED3,500.00 per monthExperience:customer service: 1 year (Preferred) 

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Key benefits:

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  • Video interviews with AI-based answer analysis
  • Comprehensive AI scoring of skills, experience, and role fit
  • Recruitment process automation and reduced time-to-hire

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