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Careers at Varsity Home Service
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Customer Service Representative

Fulltime
fulltime
24 Oct 2019
Bohemia
Verified by Turrior

Content + Source + Freshness • 12 Dec 2025 • 95% confidence

75 / 100

Offer value

Medium value role due to the importance of customer service and flexible work arrangements, but lower salary and experience requirements may deter serious candidates.

  • Focus on customer satisfaction and flexibility
  • Lower entry-level salary expectations
  • Suitable for those starting in customer service
  • High interaction volume may lead to stress
Pros
  • Flexible scheduling to accommodate work-life balance
  • Focus on customer satisfaction leading to a rewarding work environment
  • Opportunity to build long-term relationships with clients
Cons
  • Lower salary range compared to industry standards
  • High-volume customer interactions can be stressful
  • Development opportunities may be limited for advancement

Who it's for

Entry to Mid-level • In-office

Good fit
  • Entry-level candidates in customer service
  • Those looking for flexible work hours
  • Individuals who thrive in social settings
Not recommended for
  • Experienced professionals seeking senior roles
  • Individuals uncomfortable in high-volume interaction
  • Applicants looking for fully remote opportunities

Motivation fit

Desire to help and connect with customersInterest in learning about customer service processesWillingness to adapt to a team-oriented environment

Key skills

Communication skillsProblem-solving abilitiesCustomer relationship managementOrganizational skills
Score: 75/100 AI verified analysis

About the job

<p>Because we offer an extraordinary customer experience, we need top of the line Customer Service Representatives who genuinely care about our customers and look at this opportunity as not just a job but a career.&nbsp;</p><p>As a member of the Varsity Home Service Customer Care Team, you will promote customer satisfaction by assisting customers who contact us with a request for service, converting those calls into booked appointments and building a long-lasting rapport. Join our award-winning team and you'll find out why we are voted "Best of LI" year after year!</p><div><div>As a family company, we know that a standard 9:00-5:00 schedule doesn't work for everyone. That's why we proudly offer flexible shift options. Ask us about our options today!</div></div><div></div><div class="se-component se-image-container __se__float-none" contenteditable="false"><figure style="margin: 0px;"><img style='height: 100%; width: 100%; object-fit: contain' src="https://cmsplatform.blob.core.windows.net/wwwvarsityhomeservicecom/job-post-images/7b08abb3-eb16-4363-850b-f9844d97c1f4.png" alt="" data-rotate="" data-proportion="true" data-rotatex="" data-rotatey="" data-size="," data-align="none" data-percentage="auto,auto" data-index="0" data-file-name="Careers Photo Collage.png" data-file-size="2731044" data-origin="," style=""></figure></div><div>Equal Opportunity Employer</div>

Benefits

Competitive wages Paid Time Off – including vacation time, sick days & holidays Health Insurance 401k Retirement Plan with a company match Ongoing first-class training State of the art call center Company branded apparel Employee referral bonus program. A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Varsity.

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