Customer Service Agent
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
Offer value
Moderate value due to stable employment conditions with evening shifts and potential for career growth in a vibrant company.
- Stable permanent employment with evening shifts
- Strong emphasis on personal development and support
- Dynamic and international work environment
Pros
- Permanent position with a good work-life balance
- Opportunities for personal development and training
- Working in an international company with diverse colleagues
Cons
- Evening shifts may not suit all candidates
- Limited upper mobility in some customer service roles
- Work is primarily call center-based with potential for high volume stress
Who it's for
Entry to Mid-level • On-site with evening shifts
Good fit
- Individuals with customer service background
- Candidates adaptable to evening work hours
- Team-oriented professionals eager to learn
Not recommended for
- Job seekers prioritizing Monday to Friday daytime roles
- Candidates without prior customer interaction experience
- Individuals who prefer low-stress, independent tasks
Motivation fit
Key skills
About the job
Impulse Recruitment are currently recruiting for a Customer Service agent for the evening shift for a large company based in D 11
This is a Full Time Permanent role and a great opportunity to join a good team
This role is Monday to Friday evening hours, the times are 11am to 8pm Monday to Wednesday and 12pm – 8pm Thursday and Friday.
The ideal candidate will have previous experience working in Customer service in a busy call centre or similar
Requirements:
- you have a minimum of 1-3 years of experience as a Customer Service Agent or similar,
- you are eager to learn, you're ambitious and you like to use your own initiative,
- you are a solid team-player and like to work closely with other colleagues,
- you can deal with large volumes of customer calls,
- you can ensure all customer emails/queries are replied to in a timely and professional manor,
- you're keen to learn about our brand and how we do things,
- you have very good spoken and written English language skills,
- you’re friendly and work well under pressure,
- you have good communication skills and great time-keeping!
The offer:
- a rewarding job in a thriving, vibrant company,
- a competitive salary and benefits,
- great local and international colleagues,
- training opportunities and room for personal development.
- You will work in a dedicated and energetic team where your personal contribution is valued,
- You will work in an international company and be in daily contact with colleagues overseas (around 1800 hundred colleagues across Europe),
- believe in a good work/life balance,
- dynamic company with an informal work environment,
- embrace new ideas and technologies, both in Ireland and the rest of Europe we're growing fast, so there are lots of career opportunities.
To be part of a company operating across Europe (Ireland, Benelux, Netherlands, Spain, Portugal, UK, Sweden and Poland) and China
