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Careers at Impulse Recruitment
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Customer Service Agent

Full Time
full time
10 Jan 2023
Verified by Turrior

Content + Source + Freshness • 12 Dec 2025 • 95% confidence

72 / 100

Offer value

Moderate value due to stable employment with initial career steps in a supportive company, highlighting customer interaction skills.

  • Stable role in a global company
  • Focus on developing customer service skills
  • Team-oriented work environment
  • Stressful due to customer call volumes
Pros
  • Permanent role providing stability and benefits.
  • Opportunity to work within a global company with ample training.
  • Focus on personal development and teamwork.
Cons
  • Requires only a few years of previous experience, limiting career growth.
  • High-volume customer interactions can lead to stress.
  • Entry-level position might not satisfy experienced professionals.

Who it's for

Entry to Early Career • Full-Time, Office-based

Good fit
  • Entry-level candidates eager to start a customer service career
  • Team-minded individuals seeking a supportive work culture
  • People willing to learn about large brands and grow professionally
Not recommended for
  • Veteran professionals looking for advanced roles
  • Job seekers primarily seeking remote work options
  • Those uncomfortable in high-pressure environments

Motivation fit

Interest in customer relations and support.Desire to work in a vibrant company with room for growth.Motivation to develop communication and interpersonal skills.

Key skills

Customer serviceCommunication and interpersonal skillsTime managementTeam collaboration
Score: 72/100 AI verified analysis

About the job

Impulse Recruitment are currently recruit for a Customer Service Agent for a large company based in D 11

This is a Permanent position and a chance to gain a long term career working for a Global company

Requirements:

  • a minimum of 1-3 years of experience as a Customer Service Agent or similar, eager to learn, you're ambitious and you like to use your own initiative,
  • are a solid team-player and like to work closely with other colleagues,
  • can deal with large volumes of customer calls
  • can ensure all customer emails/queries are replied to in a timely and professional manor,
  •  keen to learn about a large brand and operation
  • have very good spoken and written English language skills,
  • friendly and work well under pressure,
  • have good communication skills and great timekeeping!

Benefits

  • a rewarding job in a thriving, vibrant company,
  • a competitive salary and benefits,
  • great local and international colleagues,
  • training opportunities and room for personal development.
  • you'll work in a dedicated and energetic team where your personal contribution is valued,

Benefits:

  • Company events
  • Employee discount
  • On-site parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

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End-to-end AI hiring for modern HR teams

Turrior uses artificial intelligence to create job listings, automate candidate screening, conduct video interviews, and apply comprehensive AI scoring — helping companies hire faster, more accurately, and with lower operational costs.

Key benefits:

  • AI-powered job creation and structured job data
  • Intelligent candidate screening and automated shortlisting
  • Video interviews with AI-based answer analysis
  • Comprehensive AI scoring of skills, experience, and role fit
  • Recruitment process automation and reduced time-to-hire

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