Customer Account Manager
Content + Source + Freshness • 27 Feb 2026 • 95% confidence
Offer value
Strong value level due to competitive salary, potential for managerial experience, and opportunity to build crucial customer relationship skills.
- Competitive hourly rate ($17–$19)
- Strong growth potential into management positions
- Significant impact on the success of customer relations
Pros
- Competitive salary reflecting the role's importance
- Possibility of advancing to senior roles within the company
- Direct contribution to customer satisfaction and business growth
Cons
- Requires managing multiple tasks, which can be stressful
- May involve flexible hours outside 9-5
- Higher expectations for accountability in performance
Who it's for
Mid-Level • On-site
Good fit
- Mid-level professionals in customer service
- Candidates wanting to develop management skills
- Motivated sales-oriented individuals
Not recommended for
- Entry-level applicants without experience
- Individuals not looking for customer interaction roles
- Those preferring static job responsibilities
Motivation fit
Key skills
About the job
The Work Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy Second up to the General Manager Build authentic customer relationships to support customers in their ownership goals and drive sales Manage the collections process by counseling customers to gain timely lease/merchandise renewals Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements Contact customers who have not renewed merchandise agreements Maintain customers contact over the phone and through home visits Update customers information and maintain accuracy Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals Clean and certify merchandise in the cleaning station for all merchandise personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any other reasonable duties requested by management
Requirements/Responsibilities
United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 9 am to 8 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of college or two years of previous management experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron’s Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
