Core Crew (Front Desk & Sales) - Totem Lake, WA
$20.76/hr
8 Jun 2023
Kirkland, WA, USA
Verified by Turrior
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
74 / 100
Offer value
Good part-time opportunity with above-average compensation and a supportive environment, albeit with limited career advancement.
- Hourly pay of $20.76 with additional commission potential
- High engagement and community involvement
- Part-time availability aligns well with personal schedules
Pros
- Pay of $20.76/hour exceeds many entry-level roles
- Engaging work environment in the fitness sector
- Flexibility in part-time hours
Cons
- Limited promotional paths within the company
- Availability required during non-standard hours
- Role intensity may not fit all candidates
Who it's for
Entry-level • Part-time, in-person
Good fit
- People aiming for part-time fitness jobs
- Sales-focused candidates looking for dynamic environments
- Those who want administrative experience in health
Not recommended for
- Individuals needing full-time stability
- Candidates preferring no sales-related tasks
- People seeking immediate upward mobility
Motivation fit
Passion for customer service in fitnessDesire to contribute to community wellnessInterest in varied and dynamic tasks
Key skills
Sales and customer serviceAdministrative skillsOrganizationCommunication
Score: 74/100 AI verified analysis
About the job
[solidcore] is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.
You will be responsible for…
- Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming
- Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively
- Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions
- Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested
- Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed
- Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed
- Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately
- Quickly addressing any maintenance or equipment issues that are visible to clients
- Following up with client lists in Axle to meet monthly sales quota
- Responding to client emails
- Alerting coaches about client milestones and setting up the celebration board
What we need from you
- High school education, some college preferred
- This is a part-time hourly position
- Ability to lift up to 30 pounds and walk through all areas of the studio
- Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours
What skills & experience you’ll bring to us
- Excellent interpersonal and communication skills
- Outstanding customer service skills
- Strong organizational skills
- Careful attention to detail
- Must be willing to initiate tasks and perform duties without direction
- Ability to stand for long durations of time
- 1 year sales experience preferred
- MBO experience preferred
- Passion for fitness, wellness, and the [solidcore] brand
Compensation & Benefits:
- $20.76/hour plus opportunities to earn sales commission
- Free drop-in classes
[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. At [solidcore], we are passionately dedicated to the growth and development of our team and strive to create an environment where individuals can learn and develop their skills. We believe in cultivating a safe space where you are able to show up every day as your strongest, most empowered version of yourself. We stand behind the health and wellness of not only the teams working within the walls of our studios, but the broader community as well.
At [solidcore] we believe in blazing paths, not trailing behind and we are firmly committed to being the leader in diversity, equity, and inclusion within the boutique fitness space. We want to create a community in which people can feel safe to show up as their most authentic selves. Community is not just what we do - it’s who we are and we are dedicated to promoting a welcoming environment for all. You can visit our website to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.
[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. At [solidcore], we are passionately dedicated to the growth and development of our team and strive to create an environment where individuals can learn and develop their skills. We believe in cultivating a safe space where you are able to show up every day as your strongest, most empowered version of yourself. We stand behind the health and wellness of not only the teams working within the walls of our studios, but the broader community as well.
At [solidcore] we believe in blazing paths, not trailing behind and we are firmly committed to being the leader in diversity, equity, and inclusion within the boutique fitness space. We want to create a community in which people can feel safe to show up as their most authentic selves. Community is not just what we do - it’s who we are and we are dedicated to promoting a welcoming environment for all. You can visit our website here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.
