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Commercial Lines Account Manager (Insurance)

Perm (Contingency)
perm (contingency)
9 Jan 2026
Bristol County, MA
Verified by Turrior

Content + Source + Freshness • 27 Feb 2026 • 95% confidence

76 / 100

Offer value

Moderate opportunity for a Commercial Lines Account Manager with a focus on client services and insurance knowledge.

  • Salary: $65,000–$75,000/year plus bonuses
  • Hybrid work environment with client interaction
  • Focused on service delivery and claims management
  • Requires industry-specific knowledge and experience
Pros
  • Competitive salary between $65,000 – $75,000
  • Client-focused role with strong relationship management
  • Opportunity to work in a hybrid setup
Cons
  • High reliance on customer service and claims coordination
  • Insurance industry may have cyclical challenges
  • Potential for demanding workload at peak seasons

Who it's for

Mid-level • Hybrid

Good fit
  • Mid-career professionals in insurance
  • Candidates who excel in client service roles
  • Individuals wanting growth in insurance account management
Not recommended for
  • Entry-level candidates without insurance experience
  • Job seekers looking for strictly remote roles
  • Individuals lacking customer service skills

Motivation fit

Interest in client service and relationship managementDesire to enhance knowledge of insurance productsAspirations to advance within the insurance field

Key skills

Commercial lines insurance product knowledgeClient relationship managementClaims processing experienceOrganizational and communication skills
Score: 76/100 AI verified analysis

About the job

Job Overview – Commercial Lines Account Manager (Insurance):
Compensation: $65,000 – $75,000/year + bonus
Location: Bristol County, MA
Schedule: Monday to Friday (Hybrid)


Atlantic Group is hiring a Commercial Lines Account Manager (Insurance) in Bristol County, MA for our client, an opportunity supporting commercial insurance servicing, client relationship management, renewals, and claims coordination across small to mid-sized business accounts. In this hybrid role, you will manage end-to-end client interactions, oversee renewals and policy changes, coordinate with internal support teams, and deliver high-touch service while leveraging agency management systems and commercial insurance workflows.

Responsibilities as the Commercial Lines Account Manager (Insurance):
  • Client Relationship Management: Serve as the primary point of contact for assigned commercial accounts, managing all client inquiries from intake through resolution and maintaining strong, long-term relationships.
  • Policy Servicing & Account Support: Respond to inbound client requests, assist with coverage questions, and submit policy changes accurately and timely to internal commercial lines support teams.
  • Renewals & Annual Reviews: Manage account renewals and conduct annual coverage reviews on assigned accounts to ensure accuracy, retention, and alignment with client needs.
  • Claims Coordination: Report, track, and manage assigned commercial claims while serving as a liaison between clients, carriers, and internal teams.
  • Collaboration & Management: Partner closely with internal teams to balance workloads, maintain open activities until completion, and deliver a consistent, high-quality client experience.
Qualifications for the Commercial Lines Account Manager (Insurance):
  • Education: Associate’s or Bachelor’s degree in Business, Insurance, or a related field preferred.
  • Experience: 2+ years of commercial lines account management, insurance servicing, or client-facing experience within an insurance agency or brokerage environment.
  • Technical Skills: Experience with agency management systems, Microsoft Office Suite, and insurance carrier portals, with the ability to manage multiple accounts and workflows efficiently.
  • Industry Knowledge: Solid understanding of commercial insurance products, policy servicing, renewals, claims processes, and client service best practices.
  • Skills & Attributes: Detail-oriented, client-focused professional with strong communication skills, excellent time management, and the ability to work collaboratively in a fast-paced, service-driven environment.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.

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