Collections Specialist
Content + Source + Freshness • 18 Dec 2025 • 95% confidence
Offer value
Moderate value due to the company's strong reputation and growth in the insurance sector but lacking clear compensation details and clarity in job responsibilities.
- Opportunity at a well-known insurance company
- Learning and development in customer interactions
- Room for growth within the finance sector
- Vague on compensation and responsibilities
Pros
- Established company in a growing market
- Opportunity to work with diverse teams
- Chance to develop skills in collections and customer service
Cons
- Lack of detailed compensation information
- Unclear job responsibilities and daily tasks
- Potentially high-pressure environment due to collections nature
Who it's for
Entry to Mid-level • Office-based
Good fit
- Finance or business graduates
- Individuals seeking entry-level positions in collections
- Candidates aiming to enhance customer service abilities
Not recommended for
- Professionals with no interest in finance
- Job seekers looking for remote positions
- Those preferring relaxed work environments
Motivation fit
Key skills
About the job
- SOA preparation
- Follow-up payments and ensures timely collection of outstanding accounts
- Receives payment and issues provisional receipts (PR) as needed
- PDC warehousing – accepts PDC as premium payment provided it’s still within the agent’s credit term
- Encode provisional receipts, and PDCs (post-dated checks) received for the day in the Daily Collection Report for Supervisor’s review and reconciliation before submission to Cashier for receipting
- Prepares and reconciles remittance schedule, for bulk payments, and submit for OR issuance
- For accounts with over payment - prepares credit memo and journal vouchers, submit to Accounting for adjustment
- Sends final notices intermediaries and assured prior to cancellation of policies
- Attends to queries and concerns of intermediaries, assureds and distribution.
- Close coordination with brokers' team, U/W team & RI team
- Handle Facultative Reinsurance
- Recommends improvements on how to address procedural errors, delays & efficiency of service
College graduate, preferably business related courses
- Action oriented
- Composure
- Customer Focus
- Integrity and trust
- Peer relationship
- Oral & Communication skills
- Proficient in Microsoft Office
Please visit www.axa.com.ph/careers for more information.
A global leader in insurance and investments, AXA takes care of 103 million lives in 64 countries worldwide. We actively invest in pioneering and personalized solutions to meet your ever-changing needs and exceed your expectations. In the Philippines, we are in partnership with Metrobank, one of the country's strongest banks.
Established in 1999, AXA Philippines is one of the largest and fastest growing life insurance companies in the country. It offers financial security to more than one million individuals through its group and individual life insurance as well as general insurance products through its subsidiary Charter Ping An.
AXA Philippines is one of the first to introduce bancassurance operations in the country, and is among the pioneers in the investment-linked insurance sector.
AXA now offers a complete range of products for all its customers’ insurance and financial protection needs, including savings and investments, health plans, income protection, and health coverage; and through its general insurance subsidiary Charter Ping An Insurance Corporation: fire, motor car, marine cargo, personal accident, bonds, casualty, and engineering insurance products.
AXA Philippines closed 2017 with P26.4 billion in total premium income and P5.7 billion in gross written premiums from Charter Ping An. Today, AXA has more than 4,000 financial advisers in 36 branches, and 700 financial executives in over 900 Metrobank and PSBank branches nationwide. Charter Ping An, on the other hand, has 22 branches nationwide and 2,007 agents.
AXA Philippines is a joint venture between the AXA Group, headquartered in France, and the Metrobank Group, one of the largest financial conglomerates in the Philippines.
The Metrobank Group is a conglomerate of industry-leading businesses that includes First Metro Investment Corporation, Metrobank Credit Cards, Federal Land, Toyota, and Manila Doctors Hospital. It was hailed Best Bank in the Philippines in 2010, 2011, and 2012 by Euromoney and recognized as the strongest bank in the Philippines by The Asian Banker in 2013. It is owned by the Ty Family whose major business interests include financial services, real estate development, power, and manufacturing.
