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Careers at Randstad Hellas
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Chinese Customer Service Agent

Full Time
full time
multilingual
4 Nov 2025
Athens
Join the Team

Content + Source + Freshness • 12 Dec 2025 • 95% confidence

70 / 100

Offer value

Moderate value due to entry-level requirements but potential for high stress in customer service tasks.

  • Engage with customers in a dynamic environment
  • No experience required, ideal for newcomers
  • Work in a multicultural setting
Pros
  • Entry into customer service for Chinese speakers
  • Opportunity to work in a dynamic and multicultural environment
  • Candidates without prior experience can apply
Cons
  • Potentially high-stress environment with customer interactions
  • Limited opportunities for advancement early on
  • Service delivery may vary depending on agent experience

Who it's for

Entry-Level • In-office

Good fit
  • Fluent Chinese speakers
  • Individuals interested in a customer service career
  • Those eager to learn in a fast-paced role
Not recommended for
  • Experienced customer service agents
  • Individuals not comfortable with in-person roles
  • Those preferring non-customer-facing positions

Motivation fit

Desire to help customers and solve problemsInterest in developing communication skillsWillingness to engage in a busy customer service role

Key skills

Fluency in Chinese and EnglishGood communication skillsAbility to handle multiple tasks
Score: 70/100 AI verified analysis

About the job

Attention Chinese speakers! ​It’s official! If you speak Chinese like your mother tongue and you enjoy interacting with people and providing them with excellent Customer Service, here is the job for you!

This Chinese Customer Service Agent role is based here in Athens, Greece!


key responsibilities

  • ​Provide customer/technical support to​ ​all ​​Chinese callers
  • ​Receive and respond to all customer inquiries via ​inbound calls and chats
  • ​Maintain solid customer relationships by handling customer questions and concerns with speed and professionalism​
  • ​Perform data entry and use of software programs

experience

Previous working experience in a similar role is not required.


skills

  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills, both written and verbal
  • Client-centric mindset

qualifications

  • ​​​Fluency in English
  • PC literacy
  • Crystal clear communication in the Chinese language

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