Café Manager

The incumbent is responsible for the retail food programs on the UC Davis Health campus. Duties include organizing and maintaining quality food control methods while evaluating and reporting discrepancies to management. Incumbent is the retail operations Safety Coordinator, manages the maintenance, sanitation, and safety standards for assigned areas. This assignment assists with writing and updating retail and culinary position descriptions, job outlines, selects, trains, supervises, and evaluates the performance of food service personnel for assigned areas. The incumbent works with all staff to ensure food quality, presentation, and customer service standards are met. Responsible for merchandising, inventory controls, menu website maintenance and the requisition system operations and updates.. Incumbent actively participates in cost control measures, performance improvement standards, and assists in policy development related to the overall functioning of retail services. Incumbent is responsible for cash handling and PCI regulatory requirements within retail areas. The incumbent works in conjunction with department managers and supervisors to ensure seasonal menu development, compliance with UC Davis Health Policies and Procedures, performs audits, and evaluates security controls. Ensures that areas of responsibility comply with regulatory agencies regarding health regulations, including the Joint Commission, Title XXII, OSHA, Sacramento County Environmental Management Department, California Department of Public Health, California Retail Food Code (CalCode), Environmental Health & Safety Department, and UCD/UCDH P&P's.

Apply By Date : 5/22/2025 by 11:59 PM

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• ServSafe Certification required within 3 months of hire and must be maintained.
• High School Diploma, GED or equivalent certification, experience and training
• Minimum of three years' supervisory experience in a high-volume retail/restaurant environment.
• Supervisory experience and skills to effectively lead and delegate tasks, set performance standards, train, motivate, direct staff and evaluate performance.
• Experience analyzing financial reports.
• Experience with scheduling and timekeeping software programs.
• Experience in merchandising, marketing techniques, and building presentations to promote new ideas.
• Proficient experience with County, State and ServSafe Food Safety regulatory requirements.
• Ability to develop a service-oriented team that rapidly responds to the change.
• Ability to collaborate with management team to exchange ideas, information, and opinions as to formulate policies and programs and/or to arrive jointly at decisions, conclusions, or solutions.
• Ability to work in a fast-paced environment while meeting department deadlines.
• Strong organizational skills to work quickly and accurately under pressure and demanding time constraints, perform multiple and varied tasks concurrently with a high degree of accuracy, and to be flexible in establishing priorities and in adapting to change in policies and procedures.
• Proficient with Microsoft Office, Point of Sale Systems, inventory management, scheduling and timekeeping programs, internet and email etc.
• Knowledge and understanding of labor relations, personnel, and affirmative action policies and procedures to effectively hire, evaluate work performance, resolve complaints, and take appropriate corrective action.
• Demonstrate problem solving skills, review information, draw conclusions, develop, and evaluate alternatives, develop solutions, implement processes and monitor results.
• Develop, maintain, and practice current knowledge of management to enhance personal growth in areas of key responsibilities.
• Customer relations' skills and interpersonal skills sufficient to relate to diverse personalities at all levels while operating in a strong service oriented environment.
• Excellent communication skills, both oral and written with the ability to communicate effectively, convey instructions, directions, and information in a comprehensive organized manner.
• Ability to provide excellent customer service and maintain good working relationships with all UC Davis Health staff, patients, and customers.

Preferred Qualifications

• Bachelor's degree in Hospitality Management or related field from an accredited college.
• Experience working with union contracts.
• Experience in a confidential role.

Key Responsibilities

• 50% - RETAIL DEVELOPMENT, PROGRAMS AND SUPERVISING PERSONNEL
• 20% - MANAGEMENT AND ADMINISTRATIVE RESPONSIBILITY
• 20% - FACILITY DEVELOPMENT AND REVENUE GENERATING CONCEPTS
• 10% - CASH CONTROL AND COMPLIANCE INITIATIVES

Department Overview

Food and Nutrition Services (FNS) provides food services to patients, staff and visitors at UC Davis Health and clinical nutrition services for patients.

POSITION INFORMATION

• Salary or Pay Range: $ 2,375.48-$4,176.25
• Salary Frequency: Biweekly
• Salary Grade: Grade 20
• UC Job Title: FOOD SVC HC SUPV 2
• UC Job Code: 004381
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift (Work Schedule): Sunday-Thursday (Day Shift)
• Location: Surgery & Emergency Serv PAV (HSP010)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page .

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html
• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Operating motor vehicles and/or equipment - Occasional Up to 3 Hours
• Uneven Surfaces or Elevations - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Must be willing and able to work variable shifts (including graveyard, weekends & holidays), hours, and to rotate to various units/buildings/areas to meet the operational needs of the Department.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks

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