Cafe - Barista
Content + Source + Freshness • 16 Dec 2025 • 95% confidence
Offer value
The role scores medium on offer value due to a decent salary range coupled with employee discounts and minimal experience requirements, yet it lacks robust growth opportunities.
- Team-oriented barista role with solid employee discounts
- Full-time position aiding work-life balance
- Ideal entry-level position in hospitality
- Limited advancement pathways identified
Pros
- Opportunities for employee discounts and perks
- Structured shift schedules aiding work-life balance
- Team-oriented environment with potential for camaraderie
Cons
- Limited career advancement opportunities within the role
- Salary range not disclosed, affecting transparency
- Less emphasis on training and formal development programs
Who it's for
Entry-Level • On-site
Good fit
- Individuals seeking entry-level roles in cafes
- Those who enjoy teamwork and customer engagement
- Candidates motivated by discounts and employee benefits
Not recommended for
- Professionals seeking management or senior roles
- Individuals who prefer solitary or desk jobs
- Candidates uncomfortable in customer-facing environments
Motivation fit
Key skills
About the job
As a Barista you’ll provide exceptional customer service part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Barista is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
- Making coffees to the Costa Brand Standard
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
- Hospitality Experience is not a must but a preference
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
Costa Coffee for WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
