Business Operations Analyst
Content + Source + Freshness • 13 Dec 2025 • 95% confidence
Offer value
Decent value due to the potential stability in long-term employment, but with moderate growth prospects in a niche operational focus.
- Strong focus on sales data analytics and rebate management
- Opportunity for tangible impact on operational performance
- Requires solid analytical and communication skills
Pros
- Focused role in sales performance analytics with real impact
- Opportunity to work in a collaborative environment
- Potential for developing specialized knowledge in rebates and chargebacks
Cons
- Requires robust analytical skills which may pose challenges
- Limited exposure to broader operations beyond sales
- Contentious nature of rebate management could be stressful
Who it's for
Mid to Senior level • On-site
Good fit
- Analysts experienced in finance and sales data
- Candidates interested in optimizing rebate processes
- Professionals who thrive on analytical challenges
Not recommended for
- Candidates without relevant experience in finance
- Individuals preferring a broader business role
- Those uncomfortable with contentious financial processes
Motivation fit
Key skills
About the job
Job Summary
We are seeking a detail-oriented and analytical Business Analyst to support our operations through data-driven insights and strategic analysis. This role will focus on rebate management and protesting, chargeback analysis, and sales performance evaluation. The ideal candidate will have strong analytical skills, a deep understanding of financial and sales data, and the ability to communicate findings effectively to cross-functional teams.
Key Responsibilities
Data Analysis & Reporting
- Collect, clean, and analyze large datasets from various sources (ERP, CRM, sales platforms).
- Develop dashboards and reports to monitor KPIs, sales trends, and operational performance.
- Identify data anomalies and provide actionable insights to improve business processes.
Rebate Management & Protesting
- Review and validate rebate claims submitted by customers and partners.
- Analyze rebate agreements and ensure compliance with contractual terms.
- Prepare and submit rebate protests with supporting documentation and analysis.
Charge Protesting
- Investigate chargebacks and deductions from customers.
- Collaborate with finance and sales teams to resolve disputes and recover revenue.
- Maintain detailed records of charge protests and outcomes.
Sales Analysis
- Analyze sales performance across customers, commodities, and segments.
- Support forecasting and budgeting processes with historical data and trend analysis.
- Provide insights to sales leadership to optimize strategies and drive growth.
May be cross-trained to support Accounts Payable and Accounts Receivable functions during employee absences or peak periods, ensuring continuity of financial operations.
Qualifications
- Bachelor’s degree in Business, Finance, Economics, or a related field.
- 2+ years of experience in business analysis, preferably in a sales or finance environment.
- Proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau).
- Strong understanding of rebate and chargeback processes.
- Excellent communication and problem-solving skills.
- Ability to work independently and manage multiple priorities.
Preferred Skills
- Experience with ERP systems.
- Familiarity with CRM platforms.
- Knowledge of financial modeling and forecasting techniques.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- Health insurance
- Paid time off
Ability to Commute:
- Secaucus, NJ 07094 (Required)
Work Location: In person
