Business Analytics Specialist
Content + Source + Freshness • 11 Dec 2025 • 95% confidence
Offer value
Above average value due to strong emphasis on data-driven decision-making in a growing company, offering opportunities for significant impact.
- Contribute to impactful data projects in a leading tech company
- Collaborate with teams to leverage strategic insights
- Requires solid analytical skills and experience in diverse tools
Pros
- Engagement with important analytical projects that influence business strategy
- Collaboration across multiple teams for comprehensive insights
- Potential for career development in a fast-paced superapp
Cons
- Requires advanced data skills that may limit candidate pool
- Dynamic work environment can affect work-life balance
- Potentially ambiguous project metrics to evaluate success
Who it's for
Mid-level • Onsite
Good fit
- Data analysts with a background in project management
- Individuals eager to work in a rapidly evolving environment
- Candidates passionate about driving insights through data
Not recommended for
- Entry-level analysts with limited experience
- Professionals seeking traditional or static roles
- Those averse to dynamic work challenges
Motivation fit
Key skills
About the job
Company Description
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
In our Strategy and Analytics team, we are dedicated to leveraging data to drive strategic decisions for our Commercial and Support functions. We work closely with various teams and partners to provide comprehensive data insights that help us better serve our consumers and partners in the marketplaces across Southeast Asia.
Get to Know the Role
You will report to the Head of GS Strategy, Analytics and Country Operations. It takes a village to give a safe and delightful service to our customers. As things get more complex, "the village" needs experienced data analysts who can lift their head above the noise and guide us through data insights on what is best for our customers. This is you. You will support data projects working with different teams across Grab with the purpose of giving our customers the best service in the world.
This role is based in Petaling Jaya and working onsite.
The Critical Tasks You Will Perform
Functional
You will independently assemble large and complex data sets that meet the business or analytical needs
You will build and deploy data models that help improve support experience
You will work with the Business or Operations Teams to understand their problem statements and conceptualize analytics frameworks that convert business problems into technical hypotheses
You will Design and recommend A/B testing to evaluate the model performance and provide interpretation of the experiment results, and provide data-driven recommendation
You will develop data insights and performance dashboards
Customer
You will have to be the radical advocate for our users on the quality of their experience with us above anything else
You will lead the charge: Influence and serve in order to deliver through others
Qualifications
What Essential Skills You Will Need:
We are looking for someone who has at least 3 years of data analytics experience
You have project management skills - track record in executing and delivering projects independently
You have the ability to work with partners across several organization levels and several cultures
Bachelor's degree with academic track record
Experience of analytical tools such as Power Apps, PowerBI
Strong knowledge in SQL to extract large disconnected datasets on Azure/AWS data platform
Knowledge of data programming (Python, R)
Familiar with User experience function and tools is good to have
Familiar with startup environment and understanding of dynamics between design, engineering, product and customer service
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
What we stand for at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
