Business Analyst - Salesforce
Contractor
contractor
9 May 2024
Toronto
Verified by Turrior
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
75 / 100
Offer value
Mid-level role requiring extensive experience in Salesforce, with a focus on financial services, providing valuable exposure to complex business processes.
- Develop in a financially-driven environment with advanced tools.
- Collaborate closely with IT and business stakeholders.
- Role demands significant Salesforce experience and flexibility.
Pros
- Engagement in financial services broadens experience and network.
- Opportunity to work on high-impact projects.
- Collaboration with cross-functional teams enhances skill development.
Cons
- High level of experience required could limit candidate pool.
- Intensive commitment expected due to multiple project involvements.
- Possible work-life balance challenges typical in contracting roles.
Who it's for
Mid to Senior • On-site in Toronto
Good fit
- Experienced Salesforce analysts looking for new challenges
- Individuals seeking to deepen skills in financial services tech
- Those comfortable working on collaborative projects
Not recommended for
- Entry-level professionals without Salesforce expertise
- Candidates seeking a more predictable work schedule
- Individuals not interested in agile project management
Motivation fit
Interest in contributing to strategic technology solutionsDesire to leverage technical skills to drive business outcomesWillingness to work in a dynamic, multi-project environment
Key skills
Salesforce configuration and supportUser story documentationBusiness analysis and communication skillsAgile/Scrum methodology
Score: 75/100 AI verified analysis
About the job
Typical Day in Role:
• Works with key stakeholders within all business functions to align technology solutions with business strategies
• Gathers requirements from business units and translates those to programmers and developers
• Writes user stories on JIRA and documents artifacts through Confluence
• Perform user story mapping, create user journeys
• Help prioritize and refine product backlog
• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
• Supports one or more highly complex business processes
• Works on multiple projects as a project team member
• Serves as a liaison between the business community (other BAs, business SMEs) and the IT organization (agile, scrum team, QA, product owner, developers) in order to provide technical solutions to meet user needs
• Working in an Agile/Scrum environment using Kanban methodology
Candidate Requirements/Must Have Skills:
1) 10 + years’ Business Technical/System Analyst experience - we want this person to be hands on with technical knowledge
2) 5+ years' configuration / Support experience with Salesforce
3) 3+ years’ experience with Financial Service Cloud (FSC)
4) 3+ years’ experience with Data Modeling, Data Mapping and creating Data Dictionaries
Nice-To-Have Skills:
• Salesforce Certifications - Salesforce Admin Certification is a huge plus and will be prioritized*
• Experience producing Swimlane Diagrams, User Journeys, UI Mockups & Wireframes
• Experience leading a BSA team for an end-to end delivery, implementation, or digital transformation project
Soft Skills Required:
• Excellent Communication skills; able to distil complex business requirements into agile user stories and work in close collaboration with PO and other stakeholders
• Strong attention to detail
Education:
• Bachelor's degree in a technical field such as computer science, computer engineering or related field required
• Salesforce Certifications - Salesforce Admin Certification is a huge plus and will be prioritized*
• Works with key stakeholders within all business functions to align technology solutions with business strategies
• Gathers requirements from business units and translates those to programmers and developers
• Writes user stories on JIRA and documents artifacts through Confluence
• Perform user story mapping, create user journeys
• Help prioritize and refine product backlog
• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
• Supports one or more highly complex business processes
• Works on multiple projects as a project team member
• Serves as a liaison between the business community (other BAs, business SMEs) and the IT organization (agile, scrum team, QA, product owner, developers) in order to provide technical solutions to meet user needs
• Working in an Agile/Scrum environment using Kanban methodology
Candidate Requirements/Must Have Skills:
1) 10 + years’ Business Technical/System Analyst experience - we want this person to be hands on with technical knowledge
2) 5+ years' configuration / Support experience with Salesforce
3) 3+ years’ experience with Financial Service Cloud (FSC)
4) 3+ years’ experience with Data Modeling, Data Mapping and creating Data Dictionaries
Nice-To-Have Skills:
• Salesforce Certifications - Salesforce Admin Certification is a huge plus and will be prioritized*
• Experience producing Swimlane Diagrams, User Journeys, UI Mockups & Wireframes
• Experience leading a BSA team for an end-to end delivery, implementation, or digital transformation project
Soft Skills Required:
• Excellent Communication skills; able to distil complex business requirements into agile user stories and work in close collaboration with PO and other stakeholders
• Strong attention to detail
Education:
• Bachelor's degree in a technical field such as computer science, computer engineering or related field required
• Salesforce Certifications - Salesforce Admin Certification is a huge plus and will be prioritized*
