Business Analyst II

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

About the Role

As a Business Analyst supporting the product management organization, you will play a critical role in enabling data-driven decision-making across the business. You will be responsible for owning and enhancing the reporting infrastructure and conducting deeper analysis that supports strategic planning, product performance tracking, and operational improvements.

You’ll partner closely with the Chief of Staff, Program Managers, and Product Leaders to synthesize insights, optimize business processes, and ensure that KPIs and performance metrics are actionable and aligned with broader company goals. This is a growth-focused role ideal for someone who has mastered foundational analytics and reporting and is ready to take on more ownership, complexity, and strategic impact.

Key Responsibilities

· Act as a strategic thought partner to the Chief of Staff, helping define, monitor, and iterate on key performance indicators across the product group.

· Support strategic planning activities, including QBRs, OKR tracking, annual planning, and product performance reviews.

· Provide proactive recommendations based on analysis to improve decision-making and operational efficiency.

· Own the design, automation, and enhancement of dashboards and recurring reports using tools like Tableau and Smartsheet.

· Build scalable, self-service reporting tools and analytics pipelines that enable product and business teams to access key metrics with minimal friction.

· Conduct deep-dive analyses and develop narratives that contextualize performance trends for leadership.

· Collaborate with stakeholders across Product Management, Engineering, Finance, Marketing, and Sales to align on reporting needs and operational metrics.

· Help standardize reporting methodologies and drive consistency in how business performance is tracked and communicated.

· Improve the quality and integrity of operational data across systems by helping establish best practices for data entry, maintenance, and usage.

· Contribute to tool and system integration efforts that enable better data flow and reporting between functions.

What You Bring

· 4+ years of experience in business analysis, product operations, or a similar role at a SaaS or enterprise software company.

· Proven ability to independently manage complex analytical projects from discovery to presentation.

· Strong understanding of SaaS business models, product KPIs, and cross-functional product development processes.

· Advanced Excel and Tableau (creator-level) experience; familiarity with Salesforce, Smartsheet, SQL, or other data tools is a plus.

· Excellent communication and storytelling skills—you can translate data into business insights that drive action.

· Strong organizational, time management, and project coordination skills.

· A proactive mindset and ability to thrive in ambiguous and fast-paced environments.

Preferred Qualifications

· BA/BS in Business Administration, Finance, Economics, Computer Science, or related field.

· Project management experience or certification preferred (e.g., PMP, Agile).

· Tableau Creator-level certification or equivalent real-world dashboarding experience strongly preferred.

· Experience supporting cross-functional teams and working directly with product and engineering stakeholders.

Why This Role Matters

· As a Business Analyst, you’ll not only maintain critical business reporting—you’ll shape how the product management organzation measures success, identifies risk, and seizes opportunity. Your work will provide clarity to leadership, reduce ambiguity in decision-making, and improve how the organization operates at scale

#LI-JB1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.