Bilingual Customer Service Representative
Full Time
full time
Contact Centre and Customer Care
24 Oct 2025
Winnipeg
Verified by Turrior
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
85 / 100
Offer value
Solid value due to competitive pay, professional development opportunities, and balanced work schedule.
- Salary: $46,000 annually
- Professional development and training available
- Hybrid work model with weekends off
- Inclusion in pension and share ownership programs
Pros
- Annual salary of $46,000
- Hybrid work arrangement with weekends off
- Strong mentorship and training focus
- Access to pension and share ownership program
Cons
- Bilingual requirement may limit the applicant pool
- High-volume customer service can be demanding
Who it's for
Entry to Mid Level • Hybrid (4 days work from home, 1 day in office)
Good fit
- Bilingual customer service specialists
- Those aiming to build a stable career in insurance
- Candidates appreciating a balanced work-life arrangement
Not recommended for
- Non-bilingual job seekers
- Individuals uncomfortable with customer service roles
- Candidates preferring fully remote work without in-office days
Motivation fit
Interest in providing high-quality customer serviceDesire for training and career advancementValues a structured work schedule without weekend commitment
Key skills
Customer service skillsBilingual communication (English required)Strong problem-solving skillsAbility to multitask effectively
Score: 85/100 AI verified analysis
About the job
re you interested in working in the Insurance Industry?
Do you speak clear English and are passionate about helping people?
You're in luck!
We're looking for Customer Service Representatives that want to grow and evolve within a company and have a long term career !
Start date: September 24th
Advantages
- $46,000 Annual Salary
- Full time, Permanent position
- Hybrid Workstyle ( 4 days at home and 1 day in office located in Winnipeg )
- Paid 4-6 weeks of training, followed by 2-3 weeks of mentorship
- 3 weeks of Paid Vacation & 3 Paid Personal days
- Monday - Friday scheduling - Weekends off !
- Pension plan
- Able to participate in the Share Ownership Program
- Bonus plan
- Education reimbursement program $2,000 (annually)
- Career advancement options!
Responsibilities
-Provide accurate responses to existing and new members while maintaining the highest level of customer service
-Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion.
Qualifications
- Strong English communication skills
- Must be able to pass The Federal Government's Enhanced Security Screening
- Must have Strong Computer skills, using multiple screens and systems at the same time. ( Multitasking )
- Strong Problem Solving skills
- Customer Service experience or Call Center Experience Required
- Able to work under pressure
- High School Diploma Required
Summary
If you're eager to start a career that promises both personal satisfaction and professional growth, this role is ideal for you!
Only those selected for interviews will be contacted. Thank you for your interest in this position!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
Do you speak clear English and are passionate about helping people?
You're in luck!
We're looking for Customer Service Representatives that want to grow and evolve within a company and have a long term career !
Start date: September 24th
Advantages
- $46,000 Annual Salary
- Full time, Permanent position
- Hybrid Workstyle ( 4 days at home and 1 day in office located in Winnipeg )
- Paid 4-6 weeks of training, followed by 2-3 weeks of mentorship
- 3 weeks of Paid Vacation & 3 Paid Personal days
- Monday - Friday scheduling - Weekends off !
- Pension plan
- Able to participate in the Share Ownership Program
- Bonus plan
- Education reimbursement program $2,000 (annually)
- Career advancement options!
Responsibilities
-Provide accurate responses to existing and new members while maintaining the highest level of customer service
-Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion.
Qualifications
- Strong English communication skills
- Must be able to pass The Federal Government's Enhanced Security Screening
- Must have Strong Computer skills, using multiple screens and systems at the same time. ( Multitasking )
- Strong Problem Solving skills
- Customer Service experience or Call Center Experience Required
- Able to work under pressure
- High School Diploma Required
Summary
If you're eager to start a career that promises both personal satisfaction and professional growth, this role is ideal for you!
Only those selected for interviews will be contacted. Thank you for your interest in this position!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
