Automotive Service Advisor
13 May 2025
Mountain View, CA, USA
Verified by Turrior
Content + Source + Freshness • 14 Feb 2026 • 95% confidence
75 / 100
Offer value
This position offers a solid opportunity within a growing company with a unique business model. However, it lacks defined salary details and indications of work-life balance.
- Innovative company transforming car repair experience
- Collaborative and dynamic work environment
- Opportunities for personal and professional growth
- Salary details not defined
Pros
- Innovative approach to car repair providing great customer service opportunities
- Growing market with significant disruption potential
- Collaborative work environment with fast-paced dynamics
Cons
- Lack of salary transparency can deter potential candidates
- Expectations in a startup may lead to inconsistent work hours
- Market familiarity may be challenging for new entrants
Who it's for
Mid-level • On-site
Good fit
- Experienced automotive service advisors
- Candidates eager to innovate within the industry
- Professionals who excel in customer relations
Not recommended for
- Inexperienced individuals in automotive services
- Those who prefer structured environments
- Candidates uncomfortable with pace of startups
Motivation fit
Desire to reshape customer experience in automotive servicesInterest in working with new technologies within the automotive industryPassion for customer service and problem-solving
Key skills
Customer support and communicationAutomotive technical knowledgeOrganizational skills and multitasking
Score: 75/100 AI verified analysis
About the job
At YourMechanic, we have a vision that car repair should be as easy as buying a book on Amazon. We believe that life is too short to spend time in the waiting room of an auto shop. We believe that people deserve a car repair experience that is hassle-free and totally transparent. At YourMechanic, we are making this happen. With a few clicks on our app or website, a top-rated mechanic comes to your home or office to fix your car. Welcome to Car Repair 2.0!
YourMechanic is looking for an experienced Automotive Service Advisor who shares our vision to join our team. The ideal candidate enjoys working in a fast paced environment at a startup and is committed to creating a top-notch experience for our customers and mechanics.
Responsibilities
YourMechanic is looking for an experienced Automotive Service Advisor who shares our vision to join our team. The ideal candidate enjoys working in a fast paced environment at a startup and is committed to creating a top-notch experience for our customers and mechanics.
Responsibilities
- Handle customer issues including warranty-related and escalated issues
- Facilitate and resolve warranty related customer issues
- Interact with customers to ensure satisfaction
- Work with technicians on the field to ensure timely resolution of customer issues
- Provide technical support and advice to our team of mobile mechanics
- Demonstrated excellence in working as a service advisor providing customer support and handling warranty claims
- Past experience as an automotive technician
- Master level technician a plus
- Strong organizational skills and attention to detail
- Ability to take ownership of work and multitask in a fast-paced environment
- Positive can-do attitude
- A team player and understands that there is no room for ego
