Account Manager
Full Time
full time
24 Jan 2025
Boston
Verified by Turrior
Content + Source + Freshness • 13 Feb 2026 • 95% confidence
85 / 100
Offer value
High value due to the strong employer brand, competitive working environment, and focus on technology-driven account management.
- Engagement with leading technology clients and strategic account growth.
- Strong focus on customer satisfaction and partnership development.
- Dynamic work model fostering both office and remote collaboration.
Pros
- Opportunity to engage with prestigious clients in a dynamic technology field.
- Focus on strategic account growth with upsell opportunities.
- Proven reputation in the SaaS market with a strong team culture.
Cons
- High-performance expectations may lead to stress.
- Need to master multiple technologies and frameworks quickly.
- Hybrid work model may not fit everyone’s preference.
Who it's for
Mid to Senior-level • Hybrid (Office and Remote).
Good fit
- Experienced account managers in SaaS.
- Candidates interested in engaging with valued clients.
- Professionals with a passion for technology.
Not recommended for
- Individuals without prior experience in a SaaS or tech role.
- Candidates seeking a full-time remote setup.
- Those who prefer static roles without active engagement.
Motivation fit
Drive to create meaningful client relationships.Interest in technology and continuous learning.Desire for strategic business growth through active selling.
Key skills
Customer engagement and relationship management.Salesforce proficiency.Understanding of cloud computing and log analytics.
Score: 85/100 AI verified analysis
About the job
Logz.io is looking for an Account Manager to join our team. In this role you will get the chance to work with some of today’s most recognized companies to foster and build meaningful business relationships across their complex, distributed organizations. You will be a master at creating long lasting partnerships and have a growing curiosity about technology. This is an outstanding opportunity for you to level up your career!
We are a hybrid work model. 3 days in our Seaport Boston office: Tuesdays, Wednesdays, & Thursdays.
Responsibilities:
- Serve as the primary point of contact for a significant portfolio of customers.
- Work closely with our Customer Success Engineering and Support teams to meet customer requirements and deliver value to the business.
- Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level.
- Build and maintain account plans, including org charts to align key resources.
- Research accounts to identify areas of the business not currently using our solution, and put a plan in place to engage in new conversations to drive new pipeline and/or expansion.
- Maintain awareness of changing requirements to consistently deliver value through the Logz.io platform.
- Focus on strategic account growth by creating new upsell and cross-sell opportunities.
- Accurately forecast and maintain a quarterly revenue and renewals pipeline.
- Close new business opportunities generated from inbound leads.
- This role requires a candidate that is always prepared to take the initiative, advocate for the customer, and own a sales cycle.
Requirements:
- 3+ years experience in SaaS sales, account management or customer success management.
- Experience with renewals & closing net new revenue required.
- Proficiency in Salesforce and taking a process driven approach to sales.
- Familiarity with Customer Success Management frameworks and MEDDPIC.
- Knowledge of DevOps, cloud architecture, log analytics, and observability – big plus!
- Proven track record of customer satisfaction, closing large contracts, broadening adoption to increase customer lifetime value.
