Account Manager
Full Time
full time
26 Jun 2024
Verified by Turrior
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
85 / 100
Offer value
Very high value assignment offering competitive compensation, exceptional benefits, and lucrative growth opportunities in a fast-paced environment.
- Competitive salary: $96,000–$107,000
- Exceptional work benefits including learning stipends and generous leave
- Focus on high-growth SaaS solutions for customer experience
Pros
- Highly competitive salary range (USD 96,000 - 107,000) with equity.
- Comprehensive benefits package including generous vacation and parental leave.
- Role in innovative tech solutions within customer experience optimization.
Cons
- Fast-paced sales environment may not suit everyone.
- Requires significant sales experience (3+ years) in SaaS.
- The autonomy expected in the role may be challenging for some.
Who it's for
Mid-Senior • Remote
Good fit
- Established SaaS sales professionals
- Individuals with account renewal and upselling experience
- Tech-savvy candidates passionate about customer relations
Not recommended for
- Entry-level sales applicants
- Those needing constant oversight or structured tasks
- Individuals averse to fast-paced work environments
Motivation fit
Desire to drive growth in a fast-paced tech environment.Interest in delivering high-quality customer interactions.Eager to build a strong career in SaaS sales.
Key skills
Full-cycle sales managementAccount portfolio managementSaaS product knowledgeConsultative selling and negotiationAnalytical and process automation skills
Score: 85/100 AI verified analysis
About the job
Requirements
- 3 or more years of sales experience, with at least 1 year in a full-cycle sales or closing role as an Account Executive, selling SaaS or to e-commerce brands ,
- Proven track record of success in a quota-carrying role, consistently meeting and exceeding targets ,
- Experience managing a book of business with about 30-40 deals/opportunities per month, focusing on renewals and cross-sell ,
- Exceptional skills in account planning and value-based selling, capable of engaging with C-suite executives ,
- Ability to understand complex ideas, automate processes, and actively manage your own pipeline ,
- Demonstrated ability to thrive in a fast-paced sales environment ,
- Tech-savvy, acting as a solutions consultant to discuss how our products can enhance the customer experience and drive revenue ,
- Passionate about selling, eager to be coached, and looking to further develop your sales skills ,
- Outstanding negotiation skills, verbal, written, and presentation skills in English ,
- (Desirable) Experience as an e-commerce founder running your own online store ,
- (Desirable) Experience working at a tech-start up ,
- (Desirable) Fluency in French
What the job involves
- The Account Management team is part of the Sales Team at Gorgias ,
- We educate merchants on optimizing their customer experience for efficiency and personalization at scale ,
- The focus of our team is driving growth in Annual Recurring Revenue (ARR) through renewals, cross-selling and upselling to our existing customer base ,
- In this critical and highly cross-functional role, you will be at the forefront of innovative tech solutions and your skills will be instrumental in driving revenue ,
- You will join a team of 6 at a time when we are scaling our processes for renewals and expansions, giving you the opportunity to shape and build the team and processes ,
- As part of our Account Management team, your role will be focused on managing renewals and driving ARR growth through strategic cross-selling and upselling ,
- You will manage a diverse book of approximately 100-120 accounts, being responsible for both renewals and identifying expansion opportunities ,
- Hold a quota and be responsible for optimizing your own sales process to achieve it ,
- Demo existing customers on our Automate product and own the closing process for renewals and expansions ,
- Collaborate closely with the Customer Success Team to strategically book and close demos and engage existing customers both inbound and through proactive outreach
Benefits
- 60th and above percentile in compensation ,
- Health coverage ,
- Generous Equity Package ,
- Company Offsites ,
- Ergonomic setup at your service + 700$ for your home workstation ,
- 16-week parental leave, including maternity, paternity, and adoption leave ,
- Daily catered lunch ,
- 5 Weeks of Vacation ,
- Retirement Benefits ,
- Fully Stocked Kitchen ,
- 3 weeks of Paid Sick Leave ,
- $2,000 learning/professional development stipend
