Account Manager
5 Dec 2023
Lewis Center
Verified by Turrior
Content + Source + Freshness • 12 Dec 2025 • 95% confidence
75 / 100
Offer value
Moderate value due to a relaxed workplace culture and a mix of customer service and operational responsibilities.
- Opportunity in a collaborative work environment.
- Positive workplace culture with frequent social events.
- Development of valuable customer service skills.
Pros
- Welcoming company culture with frequent social activities.
- Opportunity to develop customer service and operational skills.
- Hybrid work environment promotes collaboration.
Cons
- Less defined career progression opportunities compared to larger firms.
- Potential for operational challenges and customer issues.
- Relatively lower starting salary compared to industry averages.
Who it's for
Entry to Mid • In-office with potential flexibility
Good fit
- Customer-focused individuals looking for growth.
- Problem solvers wanting to enter the logistics field.
- Team-oriented candidates with energy and enthusiasm.
Not recommended for
- Senior-level candidates seeking high salaries.
- People looking for exclusively remote work.
- Candidates averse to operational responsibilities.
Motivation fit
Desire for a collaborative and fun work environment.Interest in developing a career in logistics and customer service.Readiness to handle operational challenges.
Key skills
Customer relationship managementEffective communicationOperational problem handlingTime management
Score: 75/100 AI verified analysis
About the job
WHY WORK FOR TRIPLE T?
You get to work with a great group of individuals that work hard and like to have fun! Our dress code is relaxed and our office layout is open so you can easily collaborate and problem solve with other team members. What are SOME of the perks of working at TTT: wellness reimbursement, social events (in office and out of office), frequent company catered lunches, 100% employee owned, and much more!
WHAT YOU'LL DO:
The Account Manager will assist in managing a team's book of business. Core functions involve problem solving, communicating with customers and carriers and daily dispatching activities which involve but are not limited to; booking available loads from our customers, booking available loads on carriers, and tracking the loads that are booked until the order has been unloaded at the final destination.
RESPONSIBILITIES:
Serve as the frontline of defense for our customers by ensuring all their transportation needs are correctly executed.
Negotiate positively towards profitability.
Track all shipments from start to finish to ensure customer satisfaction.
Update shippers, receivers, and customers on status of loads.
Schedule and enter loads from customer tenders.
Utilize daily communication with both customers and carriers to develop long-lasting relationships.
QUALIFICATIONS:
MUST be a Problem Solver
Customer Service experience
Attention to detail
Work with a sense of urgency
Strong communication skills
Ability to multitask
Enthusiasm and high energy
College degree preferred
COMPENSATION & BENEFITS:
Competitive Base Salary
Health, Dental, and Vision coverage
Wellness Reimbursement
Participation in an Employee Stock Ownership Plan
401(k) w/ company match
Company paid life insurance
Company paid disability insurance
