Account Director
Content + Source + Freshness • 16 Dec 2025 • 95% confidence
Offer value
A high-value position featuring extensive responsibilities and opportunities for team leadership in a reputable agency.
- Competitive salary with room for negotiation
- Potential for overseeing high-profile accounts
- Robust development path in account management
- Requires adaptability to client needs
Pros
- Engagement with a variety of significant clients
- Opportunities for collaboration across departments
- Pathway for professional development in account leadership
Cons
- Risk of burnout due to high workload
- Role may require adaptability to shifting client demands
- Potential need for frequent communications and meetings
Who it's for
Senior / Executive • Hybrid
Good fit
- Experienced account managers seeking leadership roles
- Creative professionals wanting to influence client strategies
- Individuals focused on high-level client engagement
Not recommended for
- Entry-level applicants without agency experience
- Individuals averse to fast-paced environments
- Candidates who prefer solitary work over collaboration
Motivation fit
Key skills
About the job
Merge Storytelling and Technology
We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers.
Promote Health, Wellness & Happiness
We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in purpose-driven industries in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.
As our Account Director, you will…
Oversee and lead all account management processes. You will monitor, direct, and motivate day-to-day interactions between the account team and clients, actively nurturing strong relationships with existing and possible clients. This role combines strategic and hands-on experience by delivering engaging, passionate outstanding ideas and work. You will work closely with the account team to drive tactical projects through the agency and meet delivery requirements/deadlines. You will also act as a senior solution-oriented manager who thrives on developing lasting relationships between the client and agency teams. This position involves consistent client contact and operates at a high level in all aspects of account management.
While this description includes core functional responsibilities, all of our employees are active members of the team, and flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client-driven environment. We’re as interested in your human side as your technical expertise. As our Account Director- Life Science Practice Area will be upbeat, optimistic, and happy to help the team.
Be Accountable and Responsible
Core functional responsibilities include:
- Provide strategic leadership for the Account Management team
- Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency
- Utilize experience to identify additional business needs and implement solutions
- Incorporate senior staff from account management with other departments as project objectives or issues warrant
- Manage and grow a team as a mentor and trusted advisor to account team
- Maintains working knowledge of MERGE’s solutions and resources and recognizes/acts upon opportunities.
These are the qualifications we’re looking for
- 8+ years of Life Science account management experience within an advertising environment with traditional and digital channels spanning both HCP and patient audiences.
- Bachelor's degree required and/or equivalent work experience
- Media strategy and execution experience is required
- Understanding of DTC and HCP media objectives, experience with various media channels including targeting and audiences, KPIs and measurement, plus cross collaboration with media and analytics teams both internally and externally
- Ability to evaluate competitive communications across categories, consumer, product, cultural trends, etc.
- Willingness to roll up your in a highly collaborative environment
- Advanced client management skills, especially as it relates to setting and managing client expectations
- Superior professional communication and presentation skills
- Commitment to the client, attention to detail, and strong problem-solving ability
#LI-JK1
#LI-HYBRID
At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.
MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
And here’s how we live our values at MERGE
- Ability. Mastering our craft
- Agility. Delivering with a growth mindset
- Humility. Collaborating for shared success
MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
