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Logotype of Smart Glass Technologies
Smart Glass Technologies

Operations Manager Remote USA

Operations & Logistics
$3000/mo
remote
Full-time/Contractor
23 Apr 2026

About the job

We are looking for a strong Operations Manager to run day‑to‑day operations for Smart Glass Technologies. You will coordinate sales, orders, logistics, and service for smart glass and smart film projects, working closely with our US team and clients. This role is remote, focused on the USA market, with the candidate based in Moldova.

You will own the full process from signed deal to delivery, installation, and after‑sales service. The ideal person is structured, proactive, and always looking to improve and automate operational processes using tools like Odoo, QuickBooks, and other SaaS systems. This is a hands-on, execution-focused role with clear growth potential toward senior operations leadership as we scale.

Key responsibilities

  • Own the full order lifecycle: from signed deal to delivery, installation, and after‑sales service for smart glass/smart film projects.
  • Coordinate daily with sales, logistics, accounting, and installation teams to ensure on‑time and error‑free execution.
  • Create and manage quotes, sales orders, purchase orders, and invoices using Odoo, QuickBooks, or similar tools.
  • Plan and track logistics: shipments, deliveries, and installation schedules for US and Canadian projects.
  • Monitor project status in systems, update records, and proactively solve operational issues, escalations, and delays.
  • Communicate with clients on operational topics: timelines, changes, documentation, and service requests.
  • Track key KPIs (lead time, delivery accuracy, errors, service tickets) and prepare weekly operational reports.
  • Continuously improve and automate processes: templates, checklists, SOPs, and system workflows.
  • Collaborate with management on capacity planning, forecasting, and resource allocation.
  • Work closely with installation partners and vendors to coordinate materials, schedules, and site requirements.

Skills & Qualifications

  • 3+ years in operations, project coordination, order management, or similar roles.
  • Experience with US market operations (US clients, logistics, or projects) is required.
  • Background in construction, glazing, interiors, or technical B2B products is a strong plus.
  • Hands-on experience with Odoo, QuickBooks, or similar ERP/CRM/accounting tools.
  • Strong understanding of sales operations, order flow, logistics, and after-sales service.
  • High level of English (written and spoken) for daily communication with US team and clients.
  • Very organized, detail-oriented, and able to manage many parallel projects.
  • Proactive, ownership mindset, and always looking to optimize and automate processes.
  • Based in Moldova with stable internet and ability to overlap with US time zones.

Benefits

  • Salary range $2,500 – $3,500/month depending on experience and skills.
  • Fully remote role with collaboration across US and Canada.
  • Work directly with a leading smart glass and smart film manufacturer on high-visibility commercial and residential projects.
  • Growth potential toward Head of Operations / Operations Director as the company scales.
  • Clear processes, modern tools (Odoo, QuickBooks, SaaS stack), and openness to your ideas for automation and optimization.
  • Stable, long-term cooperation as a contractor with a clear, predictable workload.
  • Strong, supportive team with direct access to company leadership.
Logotype of Smart Glass Technologies
Smart Glass Technologies
Smart Glass Technologies is a smart glass and smart film manufacturer and distributor based in USA and Canada. The company was founded in 2018 in Miami USA by Vasile Turcan. We offer full project management solutions for clients that want to use our products, from manufacturing to installation. We have representatives and offices in the biggest cities in USA and Canada: Miami, New York, Los Angeles, Austin, Phoenix, Toronto, etc. We work with architects, interior designers, builders, various banks and hospitals, and big-name clients like Netflix, Boeing Aerospace, and the Department Of Defence USA. Luxury residential projects have also a large presence in our portfolio. Our mission is to help developers, architects, interior designers, and homeowners to use switchable smart glass for their real estate projects. We offer outstanding customer service, including concierge and project management. Made in the USA with 30 days production time. One-stop-shop: Manufacture, Logistics, Installation, and Service.
Location
Miami, 9429 Harding Ave, Ste 207, Surfside FL 33154
Founded year
2018
Team size
50
Website
https://www.smartglasstech.us
Complete these steps to submit your application.
  1. Application form
  2. One-way video interviewRequired
  • Estimated time: ~6 minutes
  • Webcam required
  • Microphone required
  • Quiet environment recommended