Client Success
About the job
The role of the client success specialist is listening to what people say, identifying their most important goals and swiftly getting them there. You’ll establish the simplest and most effective methods to put that “gold” into training programs for others to learn and thrive.
Key responsibilities
Educating, training and motivating clients to win. Evaluate clients progress and assign appropriate lessons. Reading, interpreting, classifying and responding to email and other media. Creating and refining training programs Hosting live zoom one - on ones, group trainings and seminars Operating a dozen technologies like zoom, screencast-o-matic, Shopwindow, happy scribe, Spatial etc. Educating clients and non clients on how Touchpoint Labs can benefit their business
Skills & Qualifications
1-2 years of experience
Benefits
Remote work
Touchpoint Labs
- Application form