Callnovo

Bilingual Portuguese & English Tech Support Position for Security Camera

Customer Service

$1000/mo

remote

Full-time

19 Feb 2025

About the job

We are actively seeking a dedicated individual to join our team as an Online Technical Support Specialist for the Callnovo Security Camera Project. This remote position offers long-term stability within a vibrant work environment.

Key responsibilities

Provide efficient customer support services in English and Portguese via multiple channels, including phone calls, live chat, email & ticket. Showcase exceptional multitasking skills for handling diverse customer inquiries. Provide technical support and simple troubleshooting Prioritize meeting Key Performance Indicators (KPIs) to boost operational efficiency.

Skills & Qualifications

Fluent in both Portguese and English At least 1 years of online customer service experience Strong learning ability and able to work under pressure environment Ability to support European Timezone

Benefits

International opportunity

Callnovo

Callnovo Contact Center ® is a renowned 20-year-tenured call center outsourcing provider and leader in AI customer service/AI technical support innovation. We provide multilingual, multicultural, omnichannel outsourced operations and state-of-the-art CRM technology solutions via frontrunning AI innovation. Our professional, tailorable contact center solutions secure high-quality global customer engagement that brings grand dividends, leading to enhanced, long-term growth & success, supporting your global business' ambitions of a long-term brand legacy.

Location

Toronto, Toronto

Founded year

2004

Team size

Website

https://callnovo.com/

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