Assistant Store Manager
Sales and Related Occupations
$19/mo
onsite
Full-time
4 Jun 2026
About the job
We are looking for a reliable and hands-on Assistant Store Manager to support the daily operations of our Family Dollar store in Richmond, VA. You will work closely with the Store Manager to lead the team, deliver excellent customer service, maintain store standards, and help reach sales and shrink targets. This role is ideal for a motivated leader who enjoys working on the sales floor, coaching associates, and keeping the store organized and safe for customers and team members.
Key responsibilities
- Support the Store Manager with daily store operations, opening/closing procedures, and cash handling
- Lead and supervise store associates during your shift, ensuring tasks are completed on time and up to company standards
- Deliver friendly, helpful, and professional customer service, resolving customer issues or complaints promptly
- Maintain store standards, including stocking, facing, pricing, cleaning, and recovery of sales floor and stockroom
- Assist with scheduling, task assignments, and follow-up to ensure proper coverage and productivity
- Monitor inventory levels, assist with receiving, stocking, and inventory counts to minimize shrink
- Enforce company policies and safety procedures, ensuring a clean, safe environment for customers and employees
- Help drive sales by executing promotions, signage, and merchandising standards
- Train, coach, and provide feedback to associates to improve performance and customer service
- Support loss prevention efforts by monitoring high-risk areas and following all cash and key control procedures
Skills & Qualifications
- Minimum 2 years of experience in retail or service management, preferably as an Assistant Manager, Shift Lead, or Supervisor
- Proven experience supervising a small team and managing daily operations in a fast-paced environment
- Strong customer service, communication, and conflict-resolution skills
- Ability to handle cash, perform basic math, and follow cash handling procedures accurately
- Comfortable working on your feet, lifting merchandise (up to 40 lbs), and performing physical tasks throughout the shift
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
- Reliable, responsible, and able to follow company policies and safety standards
- High school diploma or equivalent required
Benefits
- Competitive hourly pay equivalent to $18.75/hour (full-time schedule)
- Stable full-time hours in a well-known national retail chain
- Opportunities to grow into Store Manager and higher leadership roles based on performance
- Hands-on role with real responsibility for store operations and team leadership
- Supportive team environment with on-the-job training and clear procedures
- Employee discount and access to company programs and policies (per company standards)
- Regular interaction with customers and community in a neighborhood retail setting
Family Dollar
Family Dollar is a leading American variety store chain operating thousands of neighborhood discount stores nationwide. The company specializes in budget-friendly family essentials, consumables, and general merchandise, with most items typically priced between \(\$1\) and \(\$10\).
Location
RIC, 1903 West Main Street
Founded year
1959
Team size
10
Website
www.familydollar.com
Complete these steps to submit your application.
- Application form
- One-way video interviewRequired
- Estimated time: ~28 minutes
- Webcam required
- Microphone required
- Quiet environment recommended